Lead Pharmacy Technician — Patient Care & Team Coaching

Boots UK; Gerrards Cross; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

CPD Days and protected learning time

GPhC/PSI Fees reimbursed

Job summary

Boots UK in the United Kingdom is seeking a Pharmacy Technician to deliver patient‑centred service, coach the team and provide expert prescribing support. You will triage patients, advise on medicines, and uphold high safety and quality standards across dispensary operations.

The role emphasises coaching, leadership, and strong communication within a busy pharmacy setting, with opportunities for career progression and extensive Boots benefits.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Excellent communication and organisational skills.
• Motivation to coach and lead a dispensary team.

Responsibilities

• Providing expert, tailored advice to patients about medicines and services.
• Delivering store-specific services and supporting team needs.
• Coaching and inspiring the pharmacy team to deliver high‑quality care.
• Triaging patients and distributing prescription handouts.
• Ensuring safe, legal and ethical decision‑making in the pharmacy.
• Managing stock, workflows, orders, and handling controlled drugs safely.

Skills

Coaching leadership

Communication

Organisational skills

Pharmacy systems

Tools

Pharmacy software

Job description

Boots UK in the United Kingdom is seeking a Pharmacy Technician to deliver patient‑centred service, coach the team and provide expert prescribing support. You will triage patients, advise on medicines, and uphold high safety and quality standards across dispensary operations.

The role emphasises coaching, leadership, and strong communication within a busy pharmacy setting, with opportunities for career progression and extensive Boots benefits.