Lead Manager - Horsham Extra

Tesco; Horsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading grocery retailer in Horsham is seeking a Lead Manager to oversee store operations, ensuring top-notch service and team development. The role demands strong retail management skills, effective communication, and the ability to adapt to changes. The ideal candidate will thrive in a dynamic environment and have a passion for teamwork. This position offers various employee benefits including discounts and flexible working options.

Benefits

20 days of holiday plus personal day

10% off with the Clubcard

Access to free wellbeing services

Life cover and pension plan

Uniform provided

Responsibilities

• Support and guide a management team in store operations.
• Ensure excellent customer service and team motivation.
• Maximize sales and ensure compliance with safety regulations.
• Lead by example on the store floor.

Skills

Retail management enthusiasm

Strong leadership and team-building

Effective communication

Ability to adapt to change

Job description

Tesco UK • Horsham Extra • Permanent • Apply by 31-Oct-2025

Availability Window
Days From time To time Mon 06:00:00 20:00:00 Tue 06:00:00 20:00:00 Thu 06:00:00 22:00:00 Fri 06:00:00 22:00:00 Sat 06:00:00 20:00:00

Shift Pattern: Varies from day to day but are planned in advance

Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please visit https://www.gov.uk/know-when-you-can-leave-school

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
• Click here to read more about the benefits we have available for our colleagues

You will be responsible for

Becoming a manager in a Tesco store gives you a driving role in Serving Britain's Shoppers a Little Better Every day.

As a Lead Manager you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers.

It's a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.

You'll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together.

You'll get to grow your own team - by spotting talent and giving them the feedback and support they need to be their best.

We'll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone's in the right place at the right time.

This role is what management should be: out of the office and leading from the front - on the store floor with your colleagues and customers.

You will need

Do you have the attitude, aptitude and aspiration to be a great retail manager?

It's a role for those who love retail - but above all we need you to put people at the heart of everything you do.

• Talking to colleagues, to share and encourage new ideas and best practice
• Being warm and welcoming, taking time to recognise and listen to others
• Building a strong team spirit and a network of relationships that stretches beyond the store

Our best and most inspiring leaders have a natural ability to:

• Look ahead and seize opportunities
• Acting quickly to do what's right for colleagues and customers
• Thriving on change and leading people through it together
• Knowing how to be at your best - and exceeding expectations

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We know life looks a little different for each of us.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

Tesco will only recruit individuals who have passed the school leaver's age.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.

We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com

We are an equal opportunities employer and welcome applications from all candidates.