Lead IT Operations Architect: Observability & AIOps Expert

VIQU IT; City Of London; Hybrid; GBP 75,000 - 100,000; Full time

Job summary

A high-growth IT consulting firm is seeking a Lead Technical Consultant to design and implement IT Operations solutions. The ideal candidate will have over 5 years in IT Operations and experience with Dynatrace, AppDynamics, and Datadog. This role involves acting as a trusted advisor, optimising solutions across multiple technologies, and bridging technical delivery with business strategy. This position offers a competitive salary, annual bonus, and flexibility for remote work combined with client travel.

Benefits

Base salary: £75,000 - £100,000

Annual performance bonus

25 days annual leave plus bank holidays

Opportunity to work on innovative projects

Qualifications

• 5+ years in IT Operations, consulting, or related technical roles.
• Hands-on experience with observability platforms.
• Experience with AIOps/ITSM tools.

Responsibilities

• Design, implement, and optimise IT Operations solutions.
• Help clients adopt best practices in Event Management and OpenTelemetry.
• Act as a trusted technical advisor.

Skills

IT Operations experience

Hands-on experience with observability platforms

Experience with AIOps/ITSM tools

Expertise in Event Management

Knowledge of ITSM/ITIL frameworks

Delivery of solutions to large enterprise clients

Bridging technical and business strategy

Communication and stakeholder management skills

Implementing IT Operations solutions

Tools

Dynatrace

AppDynamics

Datadog

BigPanda

Splunk ITSM

ServiceNow

Job description

A high-growth IT consulting firm is seeking a Lead Technical Consultant to design and implement IT Operations solutions. The ideal candidate will have over 5 years in IT Operations and experience with Dynatrace, AppDynamics, and Datadog. This role involves acting as a trusted advisor, optimising solutions across multiple technologies, and bridging technical delivery with business strategy. This position offers a competitive salary, annual bonus, and flexibility for remote work combined with client travel.