Lead Auditor, Conduct & Oversight – QA & Compliance

Kount; Nottingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading data services company seeks a Conduct & Oversight Lead Auditor in Nottingham. You will conduct audits of debt collection agencies, ensuring compliance with regulatory standards and client expectations. The role involves stakeholder management, performance tracking, and enhancing oversight processes. Ideal candidates should have extensive quality assurance experience and strong skills in managing relationships. This position offers comprehensive benefits including a contributory pension, healthcare, and flexible perks, coupled with opportunities for personal development.

Benefits

Contributory pension

Life cover

Healthcare

26 days holiday plus a birthday day off

Flexible benefits

Qualifications

• Extensive experience in quality assurance including reporting and presentation.
• Strong experience in a consumer-oriented environment.
• Good understanding of FCA's purpose and principles.

Responsibilities

• Conduct audits at supplier premises and write audit reports.
• Track agency performance and conduct trend analysis.
• Manage internal and external stakeholder expectations.

Skills

Quality assurance experience

Stakeholder management

Analytical skills

Adaptability under pressure

Tools

Microsoft office

G-suite applications

Job description

A leading data services company seeks a Conduct & Oversight Lead Auditor in Nottingham. You will conduct audits of debt collection agencies, ensuring compliance with regulatory standards and client expectations. The role involves stakeholder management, performance tracking, and enhancing oversight processes. Ideal candidates should have extensive quality assurance experience and strong skills in managing relationships. This position offers comprehensive benefits including a contributory pension, healthcare, and flexible perks, coupled with opportunities for personal development.