Lead Activities & Pool Team — 10% Bonus + Onsite

Haven; Ayr; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Onsite accommodation

Up to 10% annual bonus

Fully funded qualifications

Team dining discounts: up to 50%

Haven Holidays 20% discount

Free access to Haven facilities

Job summary

Haven's Craig Tara Holiday Park in Ayr is seeking an Activities & Pool Team Manager who loves leading a team and delivering brilliant guest experiences. You’ll run our activities programme and pool operations, hands-on and visible in daily operations.

You’ll coach your team, manage scheduling and budgets, and ensure safety and compliance while driving guest satisfaction and growth opportunities. This full-time role offers an onsite accommodation option and strong development paths.

Qualifications

• Experience in a leadership role in sports, leisure or hospitality.
• Strong leadership and communication skills.
• Fast-paced environment experience with attention to detail.
• Proactive problem-solver with organisational skills.
• Budget and financial management experience.
• PPO and SPTO certificates preferred; training support available.
• Health and safety knowledge required.

Responsibilities

• Lead and motivate the activities & pool team to deliver excellent guest experiences.
• Manage scheduling, budgets and resources while ensuring safety and compliance.
• Coach and develop team members to grow professionally.
• Address guest concerns and drive improvements to guest satisfaction.

Skills

Leadership

Communication

Attention to detail

Problem solving

Multitasking

Budget management

PPO/SPTO certs

Health and safety

Education

PPO/SPTO certificates

Job description

Haven's Craig Tara Holiday Park in Ayr is seeking an Activities & Pool Team Manager who loves leading a team and delivering brilliant guest experiences. You’ll run our activities programme and pool operations, hands-on and visible in daily operations.

You’ll coach your team, manage scheduling and budgets, and ensure safety and compliance while driving guest satisfaction and growth opportunities. This full-time role offers an onsite accommodation option and strong development paths.