Laundry Assistant

Swinton Estate; Ripon; On-site; GBP 21,000 - 26,000; Full time

Job summary

A prestigious country estate located in the Yorkshire Dales is seeking a Laundry Assistant to support laundry operations. The role involves collecting, washing, folding, and delivering linens, requiring attention to detail and a strong customer service focus. Candidates should have cleaning experience and a valid UK driving license. The estate offers a supportive work environment with multiple employee benefits, including generous leave and discounts on food and accommodations.

Benefits

30 days annual leave

50% discount on food & beverage

Access to Country Club & Spa

Room rate of £75 for staff

Learning and Development opportunities

Qualifications

• Experience in a cleaning environment is required.
• Valid UK driving license preferred.
• Ability to communicate effectively with guests.

Responsibilities

• Collect linen from various locations.
• Operate washing machines and laundry equipment.
• Fold and package laundered items efficiently.
• Maintain cleanliness of the laundry area.
• Assist with inventory management.
• Deliver clean linens to departments.
• Follow safety and sanitation guidelines.

Skills

Experience in a cleaning environment

Valid UK driving license

Guest focused attitude

Effective communication skills

Motivated with a can-do attitude

Excellent customer service

Job description

Role overview

Laundry Assistant

40 hours per week working 5 days over 7

Starting salary of up to £25,397 per annum plus tronc

We are seeking a detail-oriented and hardworking individual to join our team as a Laundry Assistant/ Operative. As a Laundry Operative, you will play a crucial role in maintaining the cleanliness and functionality of our laundry facilities.

Who we are

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is allowed to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.

Duties and responsibilities

• Collect linen from Swinton Park Hotel, Swinton Country Club & Spa and Swinton Bivouac
• Operate industrial washing machines, dryers, and other laundry equipment
• Fold, stack, and package laundered items neatly and efficiently
• Maintain cleanliness and organisation of the laundry area
• Assist in inventory management and report any shortages or discrepancies
• Collaborate with team members to meet production targets and deadlines
• Deliver clean linens and garments to the appropriate departments
• Follow safety and sanitation guidelines, ensuring proper handling of hazardous materials
• Provide exceptional customer service and address inquiries or requests promptly

Candidates should

• Have experience in a cleaning environment
• Have a valid UK driving license
• Be guest focused
• Be highly motivated with a can-do attitude
• Able to communicate effectively with guests and team members
• Focused on providing excellent customer service

Package description

• Tronc
• 30 days annual leave (pro rata for PT employees) including bank holidays, increasing with service
• Summer party, Christmas Party, Long Service Awards
• Eligible team members will benefit from a NEST pension scheme
• Use of the Country Club & Spa
• 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to three guests
• £75 room rate for yourself, friends & family
• 15% discount for food & beverage or spa for family and friends
• 15% off Swinton Estate voucher purchases
• Refer a friend scheme up to £500.00 for a full-time member of staff
• Access to discounts, cinema tickets, days out and much more with Hospitality Rewards
• Complimentary meal when on dutyFull Uniform
• Learning and Development opportunities to grow and progress through our business

*T’s & C’s apply