Lactation Consultant

Hegen Pte. Ltd.; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A global mother and baby products company in London seeks a passionate Lactation Consultant to provide comprehensive support to breastfeeding mothers. You will plan and deliver courses, offer in-house consultations, and assist with marketing efforts to promote breastfeeding resources. Ideal candidates will have a nursing degree and IBCLC certification, alongside a strong commitment to supporting mothers. This position offers opportunities for personal growth in a dynamic environment.

Benefits

Career development opportunities

Inclusive work environment

Qualifications

• 5+ years of clinical experience in maternity, neonatal, women's health, or breastfeeding support roles.
• Strong understanding of newborn health and breastfeeding best practices.
• Experience counseling diverse families with varying cultural backgrounds.
• Flexibility to support weekend or on-call rotation when required.

Responsibilities

• Plan, organise and deliver lactation courses to expecting and breastfeeding clients.
• Provide in-house consultation services to breastfeeding clients.
• Create an environment that promotes learning for internal staff, partners, and clients.

Skills

Excellent communication

Empathy

Ability to work collaboratively

Hands-on and adaptable

Education

Degree or diploma in Nursing, Midwifery, or related healthcare discipline.

Certified as an International Board Certified Lactation Consultant (IBCLC)

Tools

Digital tools for tele-lactation consultations

Job description

About the Company

At Hegen, we redefine the parenting experience with award-winning innovations tailored for mothers and their little ones. As a trusted brand in mother and baby products, our mission is to empower mothers in their breastfeeding journey and ease the transition into parenthood through meaningful products and services. Recognized as one of Singapore’s top 10 fastest growing companies, Hegen takes pride in creating practical solutions that combine thoughtful designs with functionality and sustainability for time‑strapped parents.

About the Role

We are seeking a passionate, nurturing and knowledgeable Lactation Consultant to join our dynamic team. You will be a vital member of Flegen (previously known as Hegen Lactation Centre) to empower mothers in their breastfeeding journey by providing end‑to‑end support, resources and guidance. In this role, you will collaborate with cross‑functional teams to design unique customer journeys and cultivate a safe space for parents through dedicated service and trusted relationships. Join us in shaping the future of breastfeeding and elevate your career to global heights!

Responsibilities

• Plan, organise and deliver lactation courses to expecting and breastfeeding clients
• Review, update and evaluate suitable educational materials to facilitate better content delivery
• Provide in‑house consultation services to breastfeeding clients
• Conduct house visits for the provision of services when required
• Attend to clients with breastfeeding queries on social media platforms, walk‑in consultations and other channels
• Assist the Marketing and Community team in providing relevant expert tips and responses on social media and e‑commerce platforms
• Assist the Commercial team in selecting and promoting appropriate breastfeeding related supplies for retail sale and rental
• Participate in ideation sessions on new services, products or solutions to help breastfeeding mothers
• Create an environment that promotes learning for internal staff, partners and clients
• Promote breastfeeding and assist mothers in reaching their own breastfeeding goals

Requirements

• Degree or diploma in Nursing, Midwifery or related healthcare discipline.
• Certified as an International Board Certified Lactation Consultant (IBCLC) or Certified as a Lactation Counselor.
• Registered Nurse (RN) with the Singapore Nursing Board.
• At least 5 years of clinical experience in maternity, neonatal, women’s health, or breastfeeding support roles.
• Strong understanding of newborn health, maternal anatomy and physiology, and breastfeeding best practices.
• Passion for empowering mothers and promoting positive breastfeeding experiences.
• Excellent communication, instructional, and empathetic caregiving skills.
• Ability to work independently and collaboratively in a multidisciplinary environment.
• Hands‑on, adaptable, and a strong team player, able to thrive in a dynamic and fast‑paced environment
• Experience counseling diverse families with varying cultural backgrounds.
• Familiarity with digital tools for tele‑lactation consultations
• Demonstrated patience, compassion, and problem‑solving abilities
• At least 5 years of clinical experience, specifically in the field of lactation
• Ability to develop relevant content for workshops and classes on lactation
• Experience and confident in delivering consultations one‑on‑one and in a large group
• Flexibility to support weekend or on‑call rotation when required.

At Hegen, we are passionate about fostering a purpose‑driven, inclusive and collaborative work environment where every team member can thrive. We’re committed to supporting personal growth and offering opportunities for career development at every stage of your journey.

Join us in realising our bold vision of impacting 100 million mothers worldwide through innovation, compassion, and excellence. If you’re inspired to make a difference and grow alongside a dynamic team, we would love to hear from you!

Apply now to embark on an exciting career with Hegen. Alternatively, you may submit your resume and cover letter directly to [e-mail].