Lab Operation Site Manager

JR United Kingdom; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider in the UK is seeking a candidate for a position focused on customer service management and project management. The role involves providing technical support, overseeing project delivery, and engaging with lab tasks. Ideal candidates should have an MS degree, 2+ years of lab management experience, and strong organizational skills. An attractive salary package and career development opportunities will be offered.

Benefits

Attractive salary package

Fringe benefits

Opportunities for career development

Qualifications

• Minimum 2 years of lab management experience in a customer-facing role.
• Experience in the molecular breeding industry is a plus.
• Strong proactivity and resiliency required.

Responsibilities

• Provide technical support through visits, training, calls, and conferences.
• Deliver projects that meet customer specifications and timelines.
• Engage with lab tasks and manage external resources as needed.

Skills

Customer orientation

Project management

Organizational skills

Communication skills

Leadership skills

Education

MS Degree or higher in Biological or Life Sciences

Job description

Social network you want to login/join with:

Customer Service Management:

- Provide technical support through visits, training, calls, and conferences.

- Regularly update internal stakeholders and maintain efficient communication with customers.

Project Management:

- Deliver projects that meet customer specifications and timelines, focusing on stability, performance, cost, safety, and regulatory requirements.

- Supervise project progress and keep stakeholders informed.

- Prioritize opportunities and allocate resources effectively.

- Engage with lab tasks as needed and manage external resources critical to project delivery.

- Ensure proper data recording and contribute to the cloud database.

Qualifications:

- MS Degree or higher in Biological or Life Sciences preferred.

- Minimum 2 years of lab management experience, with a customer-facing role.

- Experience in the molecular breeding industry is a plus.

- Strong customer orientation with high proactivity.

- Resilient, self-motivated, and adept at managing multiple priorities.

- Leadership skills with a collaborative team spirit.

- Excellent organizational, communication, and presentation skills.

Compensation

- We will offer an attractive salary package, fringe benefits and opportunities for career development.