Senior L&D Leader — High-Impact Programs (Hybrid)

Financial Ombudsman Service; Greater London; Híbrido; GBP 38.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plan

Gym membership

Mental health support

Courses & mentorship

Diversity & inclusion

Descripción de la vacante

Financial Ombudsman Service in London Docklands seeks a Senior Learning and Development Adviser to lead the design and delivery of high-impact learning programmes. You'll work with HR and senior stakeholders to align strategies with organisational goals, oversee leadership and organisation-wide initiatives, and use data to drive decisions.

You'll manage external partners, corporate induction, and sponsor requests, while mentoring L&D colleagues and promoting an inclusive learning culture across

Formación

• Proven experience in a learning and development environment delivering programmes or initiatives.
• Evidence of managing high-impact L&D projects from design through to evaluation.
• Advanced stakeholder management with senior stakeholders and tailored communication.

Responsabilidades

• Lead the design and delivery of high-impact learning and development solutions from concept through to evaluation.
• Collaborate with HR and senior stakeholders to align learning strategies with organisational goals and deliver leadership programmes.
• Manage external partners, oversee corporate induction, and act as key contact for sponsorship requests and complex queries.

Conocimientos

L&D experience

Stakeholder management

Project management

Facilitation

Digital learning tools

LMS/LXP experience

Microsoft Teams

Herramientas

LMS/LXP platforms

Workday experience

Microsoft Teams

Descripción del empleo

Financial Ombudsman Service in London Docklands seeks a Senior Learning and Development Adviser to lead the design and delivery of high-impact learning programmes. You'll work with HR and senior stakeholders to align strategies with organisational goals, oversee leadership and organisation-wide initiatives, and use data to drive decisions.

You'll manage external partners, corporate induction, and sponsor requests, while mentoring L&D colleagues and promoting an inclusive learning culture across