L&D Administrator | Hybrid, Training Ops & Support

Kier Group plc.; Warmonds Hill; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Kier Group plc is seeking a Learning & Development Administrator to join the HR Shared Services team in Rushden. Hybrid working is available, with 1-2 days in the office weekly, supporting the learning management system with a high level of service.

You will coordinate training, manage queries, and collaborate across Kier to promote effective development programs, aiming for timely, accurate administration and positive learner experiences.

Qualifications

• Experience using learning management systems and digital tools.
• Strong organisational and planning skills with ability to prioritise workload and meet tight deadlines.
• Excellent attention to detail and high standards of customer service.
• Clear communication and ability to build relationships across the organisation.

Responsibilities

• Manage user queries and support colleagues with the learning management system.
• Book and coordinate training courses and leadership programmes with providers.
• Build strong relationships within the team and across the business to maximise performance.
• Administer the psychometric testing process and manage PO and invoicing processes.
• Ensure service level agreements are met with right-first-time customer service.

Skills

LMS administration

Training coordination

Customer service

Excel

Tools

Excel

Teams

Job description

Kier Group plc is seeking a Learning & Development Administrator to join the HR Shared Services team in Rushden. Hybrid working is available, with 1-2 days in the office weekly, supporting the learning management system with a high level of service.

You will coordinate training, manage queries, and collaborate across Kier to promote effective development programs, aiming for timely, accurate administration and positive learner experiences.