L&D Administration Lead - LMS & Training Coordinator

Kier Group; Rushden; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Benefits package

Job summary

Kier Group is seeking a Learning & Development Administrator to join the HR Shared Services team in Rushden. The role supports the learning management system, coordinates training, and maintains strong stakeholder relationships in a hybrid working setup.

You will manage queries, administer training programs, handle orders and invoicing, and ensure service levels are met with high customer service standards. A friendly team environment and opportunities for growth are offered.

Qualifications

• Experience using learning management systems and digital tools to improve efficiency.
• Strong organisational and planning skills with the ability to prioritise workload and meet tight deadlines.
• Excellent attention to detail and high standards of customer service.
• Clear communication and ability to build relationships at all levels across the organisation.

Responsibilities

• Manage user queries and support colleagues with the learning management system.
• Book and coordinate training courses and leadership programmes with internal/external providers.
• Build strong relationships within the team and across the business to maximise performance.
• Administer psychometric testing and manage purchase orders and invoicing process.
• Ensure service level agreements are met with right-first-time customer service focus.

Skills

LMS experience

Organisational skills

Customer service

MS Office

Tools

Learning Management System

Excel

Teams

Job description

Kier Group is seeking a Learning & Development Administrator to join the HR Shared Services team in Rushden. The role supports the learning management system, coordinates training, and maintains strong stakeholder relationships in a hybrid working setup.

You will manage queries, administer training programs, handle orders and invoicing, and ensure service levels are met with high customer service standards. A friendly team environment and opportunities for growth are offered.