Kitchen Team Member

Pret A Manger; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A well-known food retailer in Manchester is seeking a Team Member to join their dynamic team. The role involves preparing delicious food and delivering exceptional customer service with a focus on joy and warmth. Applicants are welcomed from all backgrounds, with no prior experience required, as comprehensive training is provided. The position offers competitive pay, a flexible work schedule, and a range of benefits, including free food during shifts and opportunities for career growth.

Benefits

Hourly rate of £13.96

Additional £5 per hour for early shifts

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink

Club Pret Membership

Loyalty awards

Marketplace discounts

Flexible working hours

Comfy shoes to wear on shift

Qualifications

• Kind, honest, and generous attitude toward customers.
• Passion for exceptional customer service.
• No prior experience needed, with training provided.

Responsibilities

• Prepare delicious, freshly made food in the kitchen.
• Provide outstanding customer service on the shop floor.
• Bring joy to customers through small acts of kindness.

Skills

Genuine warmth

Excellent customer service

Team player

Job description

Team Member

Full time

Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops visi 20+ countries.

Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!

Growing Good Things

Pret is where passionate, hardworking, wonderful_cd people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.

What we’re looking for

We’re looking for passionate team players to bring joy to our customers every day. As a Team Toro Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!

About you

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.

We offer

• Hourly rate is £13.96 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 per hour for any shift started between 3‑5am
• 28 days annual leave (pro‑rata if you’re part‑time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and 5 free Barista‑made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours – means you have the time to do what’s important to you
• Comfy freeYo shoes to wear on shift

We also offer

Territorial Rupert individual ways to grow:  We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
• Diversity and belonging: everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
• Pace and variety: Our work is fast pace with lots of variety, you shuffled skills and learn a lot!
• Community and purpose: We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

The interview journey

• Every interview process at Pret begins with the same two stages. Initial phone screening and a 60‑minute shop‑based interview with the General Manager and the team.
• Everyone is welcome at Pret. We encourage applications from under‑represented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.

We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.