Kitchen Sales Designer

Travis Perkins; Norwich; On-site; GBP 12,000 - 30,000; Full time

Job summary

A leading kitchen design company in Norwich is seeking a Kitchen Sales Designer. The role involves creating custom kitchen designs using CAD, delivering exceptional customer service, and building long-term relationships with clients. No prior experience is needed as all training will be provided. This position offers a starting salary of £12.30 per hour plus uncapped commission, with an OTE of over £30k in the first year.

Benefits

Starting salary of £12.30 per hour

Uncapped commission

12-month Apprenticeship program

Flexible working hours

Wellbeing support

Generous contributory pension scheme

Colleague discounts

Qualifications

• Passion for delivering outstanding customer service.
• Organized, detail-oriented, and tenacious in achieving results.
• Excellent communication skills to connect with diverse individuals.

Responsibilities

• Design bespoke kitchen designs that meet customer needs.
• Build strong, lasting relationships with customers.
• Use CAD to create accurate kitchen plans and quotes.

Skills

Customer Service

Communication

Sales Skills

Attention to Detail

Creativity

Tools

CAD Software

Job description

Kitchen Sales Designer - Norwich (No experience needed!)

Who we are

We’reBenchmarx Kitchens & Joinery, part of the Travis Perkins family since 2006. We’re all about delivering stylish, high-quality kitchens that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands.

We work closely with installers to design and deliver ready-assembled kitchens that truly inspire our customers. We’re a team that values collaboration, innovation, and customer satisfaction, and we’re always looking for passionate people to join us on our journey.

What you’ll be doing

As a Kitchen Designer, you’ll bring creativity and a customer-first mindset to deliver stunning kitchen designs for both Trade Customers and Homeowners. You’ll use CAD to create custom plans, drive sales by maximising add-ons, and manage your quote bank to meet targets. Building strong, long-term relationships with customers is key to your success. Don’t worry if you don’t have experience in the sector — we’ll provide all the training and development you need. Our most successful Kitchen Designers come from a variety of backgrounds, but they all excel at delivering an exceptional customer experience. If you’re passionate about design and sales, we’ll help you succeed!

What’s in it for You?

• When you join us, you’re not just taking a job — you’re becoming part of a dynamic, growing team that’s passionate about delivering high-quality kitchens and exceptional service. At Benchmarx, we're more than just a company — we're a place where your ideas are valued, and you can make a difference every day. Come join us and be part of something special!
• Market-leading induction and onboarding, including CAD training and full product knowledge support to help you succeed.
• 12-month Apprenticeship program offering a combination of CAD, design inspiration, and product knowledge training, leading to a Level 3 Apprenticeship in Furniture Design.
• Study time built into your working week to ensure you can achieve your qualification without affecting your work-life balance.
• Fantastic support network through 1:1 coaching, mentoring, and ongoing technical and skills training to progress your career.
• Starting salary of £12.30 per hour plus uncapped commission, with an OTE of over £30k in your first year. Our top earners earn considerably more!
• Performance-based bonuses to reward your hard work.
• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth.
• Generous contributory pension scheme to secure your future.
• Exclusive colleague discounts across various Group businesses, including 20% off at Toolstation.
• Wellbeing support to keep you feeling your best.
• MyPerks discounts at top retailers, restaurants, and more!

Working hours : Monday - Friday 7.30am-5.00pm and Saturday’s 8am-12pm (working 2 in 4 Saturdays). We offer flexible working hours - this can be discussed at the interview stage.

What you’ll be responsible for

Designing for Traders and Homeowners: Using your newly gained product knowledge and design skills, you’ll create bespoke kitchen designs that meet customer needs and exceed their expectations.

Building Lasting Relationships: You’ll get to know customers on a first-name basis, developing strong, long-term connections by delivering top-notch service and support.

Working with Homeowners: You’ll produce accurate kitchen plans and quotes, truly understanding their project to design their ‘perfect’ kitchen while keeping Trade Customers updated throughout the process.

Creative Flair & CAD Expertise: Using CAD, you’ll design dream kitchens that reflect the customer’s vision, asking the right questions to tailor the solution to their needs.

Networking & Collaboration: Building a strong customer base to meet targets, you’ll also work closely with the external Sales Rep to ensure customer requirements are met.

On-Site Visits: Not all customers will come to the branch, so you’ll visit homes or building sites to create inspirational designs on CAD and present them to clients.

Safety First: Safety is key, so you’ll ensure colleagues and customers leave the showroom safely by following all safety policies and procedures.

Who you are

You’ll need to be :

No Industry Experience Needed: We're looking for transferable skills, a passion for delivering outstanding customer service, and a drive to exceed sales targets.

Methodical & Tenacious: You’ll be detail-oriented, organised, and determined to achieve results, with a strong focus on planning and execution.

Excellent Communicator: With great communication skills, you can connect with a diverse range of individuals, from homeowners to tradespeople.

Friendly & Outgoing: Your approachable, positive personality will shine through, making customers feel valued and building lasting relationships.

You also will need a full valid driving licence.

How to Apply

Ready to be part of something big? Apply now and join a company that truly values its people. We can’t wait to hear from you!

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a basic DBS check, a media search, and a review of your work history for the past 3 years. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.