Key Account Manager

JR United Kingdom; Wick; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. In this role, you will engage with clients directly, understanding their needs and providing tailored solutions to improve productivity and safety. You will enjoy a supportive environment with extensive training, a rewarding culture, and various incentives, including trips to exciting locations. If you have a passion for customer service and a drive to succeed, this opportunity is perfect for you!

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Company laptop

Company mobile phone

33.5 days holiday

6% pension contribution

Incentives for top performers

£2,000 referral reward

Qualifications

• Customer-facing/sales experience in any industry.
• Full manual UK driving license required.

Responsibilities

• Visiting sites and customers to understand their needs.
• Demonstrating products and software on-site.
• Managing sales area operationally and strategically.

Skills

Customer-facing experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be supported in your growth, recognized and rewarded for your results, and part of something special. Our offerings include:

• Extensive onboarding & training, and company events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for successful candidate referrals.

WHAT YOU NEED IS:

Key qualities for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, integrity.
• Resilience and adaptability across all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity and passion to learn, develop, and grow.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week, Monday to Friday. Please disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome candidates from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability. Please apply for the most suitable role; do not apply for multiple roles.

Click 'Apply Now' to upload your CV and answer brief questions. The process takes about 90 seconds. If shortlisted, you'll complete an online assessment and a short pre-recorded video interview—check your spam folder for these communications.

For support, contact [emailprotected]. The process includes an initial interview, a 'day-in-the-life' site visit, and a final interview with a Sales Director. Travel expenses are covered.

If no role fits currently, we will keep your details for future opportunities. We value all contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status. Hilti is an equal opportunity employer.