Key Account Manager

IQVIA; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Development Specialist to enhance their Patient Voice offering. This role offers a unique opportunity to drive new account development and manage key client relationships within a dynamic environment. The ideal candidate will have a strong background in commercial sales and marketing, with a passion for integrating patient perspectives into pharmaceutical decision-making. You will be part of a diverse team, collaborating across regions, and your success will be measured by the growth of client requests and sales. If you're ready to make a significant impact in the healthcare industry, this position is for you.

Qualifications

• 5+ years of experience in a commercial sales environment with proven metrics.
• Strong marketing skills and ability to effectively communicate offers.

Responsibilities

• Develop new accounts focusing on CRO customer segment and Real World solutions.
• Manage key accounts and ensure growth through strategic planning.

Skills

Commercial Sales Experience

Account Management

Marketing Skills

Networking

Interpersonal Skills

Education

Bachelor’s Degree or Equivalent

Job description

Business Development Specialist – Patient Voice

This is a role designed to support and drive the Patient Voice offering developed by IQVIA and delivered by the Global Perspectives team. It is an exciting position to ensure the effective co-ordination of current customer accounts and scoping, with a strong focus on the development of new accounts. We would also anticipate the post holder would be involved in support to market the offer, both in terms of ideas for thought leadership and presence at relevant conferences. The post holder would be part of an EMEA Regional Team, with the delivery team based largely in Spain. The postholder could be based anywhere within EMEA, with some travel expected as part of the role.

Core activities of the role include:

1. New account development, expected to focus on CRO customer segment offering Real World solutions to pharma cos
   1. Identification of potential new accounts for the Patient Voice offering, determine the client need and how the IQVIA solution may meet those needs
   2. Develop and share collateral relating to the Patient Voice offering
   3. Determine competitive positioning of the offer
   4. Identify and map new accounts
   5. Secure new requests which convert into sales and expand the footprint of the business
2. Key Account management
   1. Develop account planning process for current accounts using the IQVIA Patient Voice offering
   2. Design key performance metrics for current accounts, review on a regular basis and support for the team in developing action plans
   3. Maintain and grow current business with key accounts
3. Marketing and thought leadership
   1. Identify key conferences to attend to increase visibility of the offer
   2. Ensure the team attending conferences has the right training on the Patient Voice to talk to potential clients in a compelling manner
   3. Network at conferences to extend awareness of the Patient Voice offer

This is an exciting opportunity to develop and extend the IQVIA Patient Voice offer with potential clients. It is anticipated that this will be a highly diverse client base, but focused on CROs, consultancies and academic institutions. The success of the postholder will be measured on the volume of requests and sales from current and new clients for the Patient Voice offer.

Experience required:

1. Bachelor’s degree or equivalent
2. Minimum of 5 years working experience
3. Extensive experience in a commercial sales environment, demonstrated through meeting key metrics and achievement of high annual sales volumes
4. Good marketing skills and ability to verbalise clear and concise positioning of offer
5. Experience working in a fast paced environment with high turnover of projects
6. Excellent networker, strong interpersonal skills and ability to build relationships with internal leaders and external clients
7. Passion for bringing the Patient Voice into scientific and commercial decision making for pharma companies

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com