Key Account Manager

Kinetic PLC; Leeds; Hybrid; GBP 65,000; Full time

Job summary

A leading Pharmaceutical FMCG manufacturer located in Leeds is seeking a Senior Key Account Manager for a 12-month maternity cover contract that may lead to a permanent role. Responsibilities include managing key customer relationships, achieving sales targets, and leading a team of Key Account Managers. The position requires strong leadership skills, negotiation capacities, and experience in national account management within the FMCG sector. This role is field-based, with occasional meetings at the head office in Castleford, and offers a competitive annual salary of £65,000. Benefits include 25 days of annual leave plus bank holidays.

Benefits

25 days annual leave

Bank holidays

Qualifications

• Proven experience in national account management at a senior level within FMCG or OTC sectors.
• Demonstrated success in leading negotiations.
• Strong leadership and team management capabilities.
• Excellent negotiation, commercial and strategic planning skills.
• Ability to build strong relationships with senior stakeholders internally and externally.
• Analytical mindset with the ability to interpret data and drive actionable insights.
• Experience managing UK retailer accounts and executing JBPs.
• Adaptability and resilience in a fast-paced environment.

Responsibilities

• Lead and manage relationships with national grocery and retail customers.
• Oversee execution of Joint Business Plans and commercial contracts.
• Own and deliver against annual sales targets and revenue growth.
• Ensure accurate forecasting and budget management across accounts.
• Drive strategic initiatives to support brand growth and commercial performance.
• Negotiate trade terms and pricing strategies with key retail partners.
• Line-manage a team of Key Account Managers, ensuring performance oversight.
• Work closely with internal stakeholders to deliver against the Annual Operating Plan.
• Monitor market trends and competitor activity.

Skills

National account management

Negotiation skills

Leadership capabilities

Strategic planning

Relationship building

Analytical mindset

Adaptability

Job description

Kinetic PLC is currently seeking a Senior Key Account Manager to join a leading Pharmaceutical FMCG manufacturing facility, based within the Castleford area, WF10. This is a 12‑month contract covering maternity leave, and may lead into a permanent position depending on circumstances.

Annual Salary: £65,000. 25 days annual leave (pro rata), plus bank holidays. Standard office hours are Monday to Friday. The job is field‑based, not based in the office, but requires visiting the head office in Castleford a couple of times a month for sales and marketing meetings.

Daily Tasks

• Strategic Account Leadership: Lead and manage relationships with national grocery, high street and discount customers, acting as the senior escalation point for all customer issues and opportunities.
• Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs) and commercial contracts across the account base.
• Own and deliver against annual sales targets and revenue growth objectives across the account portfolio.
• Ensure accurate forecasting and budget management across accounts, contributing to overall P&L delivery.
• Drive strategic initiatives to support brand growth, distribution expansion and commercial performance.
• Negotiate trade terms and pricing strategies with key retail partners, ensuring mutual value and long‑term growth.

Team Management

• Line‑manage a team of Key Account Managers, providing coaching, development and performance oversight.
• Foster a collaborative and high‑performing team culture, ensuring alignment with sales and business goals and customer expectations.

Cross‑Functional Collaboration

• Work closely with internal stakeholders including marketing, trade marketing, customer solutions and the OTC director to deliver against the Annual Operating Plan (AOP).
• Represent the OTC team in senior commercial forums and contribute to strategic decision‑making.

Market Insight & Innovation

• Monitor market trends and competitor activity to inform strategic decisions and identify new opportunities.
• Champion innovation and continuous improvement across account management practices.

What You Will Bring to the Role

• Proven experience in national account management at a senior level within FMCG or OTC sectors.
• Demonstrated success in leading negotiations.
• Strong leadership and team management capabilities.
• Excellent negotiation, commercial and strategic planning skills.
• Ability to build strong relationships with senior stakeholders internally and externally.
• Analytical mindset with the ability to interpret data and drive actionable insights.
• Experience managing UK retailer accounts and executing JBPs.
• Adaptability and resilience in a fast‑paced environment.

Contact Information

If you feel that you have what we need, please call Sophie or email your up‑to‑date CV to the provided contact details.

Job Information

• Job Title: Key Account Manager
• Company: Kinetic PLC
• Location: Leeds, West Yorkshire
• Contract: Contract
• Hours: Full Time
• Posted: (not provided)
• Closes: Jan 5th 2026
• Sector: Medical, Pharmaceutical & Scientific