Key Account Manager

Amcor; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in packaging solutions is seeking a Key Account Manager for their Healthcare portfolio. The role involves managing key accounts, developing strategic growth plans, and engaging with senior stakeholders to enhance business profitability. Candidates should have a degree and at least 5 years of B2B experience in healthcare. This is an opportunity to drive critical business initiatives at a well-respected company that focuses on innovation and sustainability.

Qualifications

• Experience in large-scale B2B environment.
• Experience in Healthcare or Medical markets preferred.
• Fluent in English, additional languages are an advantage.

Responsibilities

• Own and manage assigned key accounts to maximize revenue.
• Develop and execute account strategies aligned with company goals.
• Lead complex commercial negotiations with senior stakeholders.

Skills

Commercial mindset

Customer focus

Negotiation skills

Analytical capability

Agility and adaptability

Education

Degree in Sales, Engineering, or a related field

Minimum 5 years’ experience in B2B environment

Job description

Key Account Manager – Healthcare (AFEMEA)

• Function: Sales & Marketing
• Sub-function: Key Account Management
• Business Group / Unit: AFEMEA / Healthcare
• Location: Open within the European Union
• Reports to: Senior Sales & Marketing Director
• Contract Type: Permanent
• Legal Entity: Amcor Group GmbH, Zurich, Switzerland
• (Employment contract will be issued in accordance with local legal requirements of the hiring country.)

Role Purpose

The Key Account Manager is responsible for the strategic management and growth of assigned regional key accounts within Amcor’s Healthcare portfolio. The role focuses on defending and expanding existing business, accelerating profitable growth, developing new opportunities, and driving sustained margin improvement. This position requires a strong balance of strategic thinking and hands‑on execution, with accountability for building long‑term, value‑creating partnerships and increasing share of wallet through disciplined account planning and cross‑functional collaboration.

Scope & Impact

• Accounts: 2–3 regional key accounts
• Revenue responsibility: €25–30 million
• Geographic coverage: Continental Europe
• Stakeholder engagement: High, with significant strategic influence across functions

Key Responsibilities

• Own and manage assigned key accounts to maximize revenue, profitability, and long‑term value.
• Develop and execute robust account strategies and business plans aligned with Amcor’s portfolio, innovation roadmap, and sustainability ambitions.
• Build deep, trusted relationships with senior customer stakeholders, identifying decision‑makers and influencers beyond procurement.
• Lead complex commercial negotiations, representing Amcor’s interests and influencing outcomes at senior levels.
• Monitor account performance against targets, KPIs, pricing, and margin objectives; initiate corrective actions as required.
• Drive growth through disciplined pipeline management and identification of new business opportunities.
• Collaborate closely with R&D, Marketing, Operations, and Supply Chain to ensure successful execution of account strategies.
• Ensure demand accuracy and service excellence through close coordination with Operations and Supply Chain.
• Maintain accurate and up‑to‑date customer plans using Amcor’s internal tools and processes.

Qualifications & Experience

• Education & Professional Background:
  • Degree in Sales, Engineering, or a related field, with a strong commercial mindset.
  • Minimum 5 years’ experience in a large‑scale B2B environment.
  • Experience within manufacturing, preferably in Healthcare or Medical markets.
  • Proven track record of delivering profitable growth with large, complex accounts.
  • Strong project and process management capabilities, with the ability to manage multiple priorities.
  • Fluent in English; additional European languages are a strong advantage.
• Skills & Competencies:
  • Ability to translate strategy into clear, actionable plans and execute them effectively.
  • Strong customer focus with a natural balance between account development (farming) and opportunity creation (hunting).
  • Excellent negotiation, decision‑making, and influencing skills.
  • Strong analytical capability, including pricing, margin management, and KPI‑driven decision‑making.
  • Comfortable operating in complex, matrix organizations and engaging with diverse stakeholder groups.
  • Agile and adaptable, with the ability to respond to changing market dynamics and mitigate risk.
  • Demonstrated leadership through coaching, collaboration, and influence rather than direct authority.

Leadership Expectations (Amcor Leadership Framework)

Leading Self3>

• Demonstrates purpose, optimism, and alignment with Amcor’s vision and strategy.
• Applies a strategic mindset, understanding the impact of decisions and anticipating future trends.

Leading Teams

• Engages and motivates others through clarity, transparency, and inclusion.
• Contributes to talent development through coaching, feedback, and collaboration.

Leading the Business

• Champions customer focus and continuous improvement.
• Sets priorities, drives results, and removes barriers to performance.
• Encourages innovation, learning, and constructive risk‑taking.
• Builds strong relationships and fosters a positive, high‑performance culture.

About Amcor

Amcor is a global leader in responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal care products. With approximately 47,000 employees, Amcor generates US$12.5 billion in annual sales across more than 230 locations in over 40 countries. Amcor is committed to developing packaging that is lighter‑weight, recyclable or reusable, and made with increasing levels of recycled content.

About Amcor Flexibles Europe, Middle East & Africa (AFEMEA)

Amcor Flexibles AFEMEA is the world’s largest supplier of flexible packaging, operating more than 50 plants across 20 countries. Serving food, beverage, pharmaceutical, medical, personal care and industrial markets, AFEMEA is recognized for its innovation, quality and award‑winning sustainability leadership.

Amcor Global Presence

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future, supported by a commitment to safety. Over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.