Key Account Manager:

Cherry Professional; East Midlands; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

A leading company in the property industry is seeking a dynamic Key Account Manager to manage client relationships and drive strategic growth. The role involves liaising with key clients, identifying upselling opportunities, and ensuring optimal client satisfaction through effective support and marketing strategies. Ideal candidates will have a proven track record in account management, strong communication skills, and a proactive approach to client success, with a competitive salary and the opportunity for significant commission.

Qualifications

• Proven background in project/account management, preferably in the property industry.
• Self-motivated with a proactive approach and keen eye for growth opportunities.

Responsibilities

• Serve as the primary liaison for key clients, overseeing onboarding and support.
• Identify upselling opportunities and craft bespoke marketing strategies.
• Conduct monthly strategy and business reviews with clients.

Skills

Interpersonal communication

Presentation skills

Organisational skills

Proactivity

Tools

Microsoft Office

CRM systems

Job description

Key Account Manager | £32k basic circa £45k OTE plus uncapped commission | Derby DE21
9 am – 5.30 pm Monday to Friday (hybrid working upon successful completion of probation period)

Cherry Professional are seeking to recruit an innovative anddynamic Key Account Manager. This role is pivotal in managing and nurturing relationships with high-value clients, ensuring they derive maximum value from the company’s digital solutions.If you’re passionate about client success and have a knack for strategic growth, we invite you to apply for this exciting opportunity!!

What we’re looking for:

Proven background in project/account management, client services, or training, preferably within the property industry
Exceptional interpersonal and communication abilities, strong presentation skills, and proficiency in Microsoft Office and CRM systems
Highly self-motivated with a proactive approach, excellent organisational skills, and a keen eye for identifying growth opportunities
Willingness to travel across the UK, including potential overnight stays, and possession of a full UK driving license

The finer elements of the role include:

Serve as the primary liaison for key clients, overseeing onboarding, training, and ongoing support to ensure optimal adoption and satisfaction
Identify opportunities for upselling and renewals, crafting bespoke marketing strategies that align with client objectives and drive ROI
Work closely with sales, customer success, support, and digital design teams to deliver cohesive and effective client solutions
Conduct monthly strategy and business reviews, utilisingdata to demonstrate value and inform future initiatives
Act as an escalation point, coordinating with support and development teams to address and resolve complex client issues promptly
Engage with clients across various platforms, including social media, to reinforce brand presence and client engagement

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