Junior Social and Communications Manager

Samsung Group; Ottershaw; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company in the UK is seeking a proactive Junior Social Media & Communications Manager. This role involves localising content, curating UGC, and supporting campaign execution. The ideal candidate will have a strong understanding of social media platforms, excellent communication skills, and a collaborative mindset. Benefits include a hybrid working model, a bonus scheme, and generous holiday allowances. Join us to shape the future of consumer electronics.

Benefits

Hybrid working (3 days office, 2 days home)

Bonus scheme linked to performance

Pension contribution

Three volunteering days each year

25 days holiday plus bank holidays

Discounts on Samsung products

Access to a discount shopping portal

Qualifications

• Strong understanding of major social platforms and content formats.
• Ability to curate and adapt content to local audiences.
• Attention to detail in communication skills.
• Ability to manage multiple projects and stakeholders.
• Strong creative eye for relevant social content.

Responsibilities

• Co-curate and localise Global, EU and UGC content assets.
• Support creation of division-specific social content plans.
• Create compelling, social-first briefs for creators and agencies.
• Monitor KPI performance and contribute to monthly reporting.
• Stay updated with social trends and platform updates.

Skills

Understanding of major social platforms

Confidence in curating content

Great communication skills

Strong organization skills

Creative mindset

Comfort with budget tracking

Collaborative approach

Interest in analytics and social trends

Job description

Overview

We are looking for a proactive and creative Junior Social Media & Communications Manager to support the delivery of division-level social media activity within HEA. This role will focus on localising global and EU content, curating UGC and creator assets, supporting campaign execution, and ensuring social content is platform-native, locally relevant, and performance-driven. You'll work closely with central teams, local stakeholders, agencies and creators to bring social activity to life - with opportunities to learn, grow and take increasing ownership over briefs, content testing and reporting.

Responsibilities

• Co-curate and localise Global, EU and UGC content assets to ensure they are culturally relevant, on-brand, and optimised for local market performance.
• Support the creation of division-specific social content plans aligned with wider marketing priorities and campaign calendars.
• Create compelling, social-first briefs for creators, agencies, internal teams and content partners to drive platform-native output.
• Support creator-led content testing in paid social, working with internal teams and/or agencies to identify learnings and optimisation opportunities.
• Coordinate product samples for creators, media and content creation needs (including logistics, tracking and stakeholder comms).
• Nurture relationships with EO (and other key internal stakeholders), responding to initiatives, requests and priority asks in a timely and solutions-focused way.
• Support social activity outside of One Samsung, including Channel and Retail-led social initiatives.
• Monitor KPI performance and contribute to monthly reporting with a focus on investment-level performance, looking beyond short-term engagement metrics to understand what is driving value.
• Stay up to date with social trends, platform updates and best practices to continuously improve the quality and effectiveness of output.
• Coordinate with cross-functional teams (Brand, Product, Partner Marketing and Product Marketing) to gather insights, align priorities and promote relevant initiatives.
• Support the team by owning briefs end-to-end, from initial request through to delivery, approvals and post-campaign learnings.

Deliverables

• Monthly content plan support: Contribute to maintaining the social calendar, ensuring content is localised, scheduled and aligned to key moments.
• Social-first briefing packs: Create clear briefs that enable creators/partners to deliver strong social-native content.
• Creator sample coordination tracker: Maintain a tracker of samples, delivery timelines and content outputs.
• Paid creator-test learnings: Provide clear summaries of performance and recommendations for future creator-led testing.
• Performance reporting (investment-led): Support reporting that includes performance vs spend, content effectiveness, and recommendations for optimisation.

Qualifications

• Strong understanding of major social platforms and content formats (Instagram, TikTok, YouTube, Facebook, X, LinkedIn).
• Confidence curating and adapting content to local audiences and platform best practices.
• Great communication skills and attention to detail (written + verbal).
• Strong organisation skills, with ability to manage multiple projects and stakeholders.
• A creative mindset with a strong eye for social content that feels current and relevant.
• Comfort working with budgets and tracking spend responsibly (with support).
• A collaborative and proactive approach - able to work across multiple teams and priorities.
• A learning mindset with an interest in analytics, creator marketing and social trends.

Success

• Establish a CS social strategy, influenced and with buy in from key stakeholders.
• Results outperform Industry norms and best in class benchmarks.
• Strong relationships built with retailers, agencies and internal teams/stakeholders.

About Samsung HEA

Samsung HEA (Home Entertainment & Appliances) is at the forefront of consumer electronics innovation, offering consumers elevated experiences that enhance Everyday Living, in Every Home. Powered by Industry leading hardware innovation and the latest AI software technology. We are passionate about empowering consumers to connect, interact and experience their content and life moments through our products. Working with us means helping to shape the future of consumer electronics technology in the home, joining a forward-thinking team, and pushing the boundaries of what's possible.

Our culture is built on collaboration, innovation and a relentless pursuit of excellence. We thrive in a dynamic environment where every team member's voice is valued, fostering creativity and ambition. Together we push boundaries and embrace challenges, driving forward with a shared vision of delivering exceptional consumer experiences. Our commitment to high performance empowers us to celebrate successes and learn from test & trial, ensuring that we continuously evolve and lead in the industry.

Benefits

• Hybrid working - 3 days in the office and 2 days at home per week.
• Bonus scheme linked to individual, team and company performance.
• Pension contribution.
• Three volunteering days each year.
• Holiday - 25 days plus bank holidays and an additional day off for your birthday.
• Access to discounts on a wide range of Samsung products.
• Access to a discount shopping portal.
• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency.