Junior Retail Events Manager

Fanatics, Inc.; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a leading global digital sports platform as a Seasonal Junior Retail Events Manager. In this exciting role, you'll support on-site retail operations at major sporting events, ensuring top-notch customer service and driving sales. This temporary position offers a hands-on opportunity to work during the peak season, where your contributions will make a significant impact on fan engagement. If you're passionate about events management and ready to lead and inspire teams, we want to hear from you! Be part of a diverse and inclusive environment that celebrates all identities.

Qualifications

• 3+ years of experience in major sporting or music events retail.
• Strong problem-solving skills in high-pressure environments.
• Confident team player with leadership qualities.

Responsibilities

• Assist in planning and executing on-site retail operations.
• Maximize sales through effective management of onsite teams.
• Deliver impactful visual merchandising during events.

Skills

Event Management

Sales Management

Customer Service

Team Leadership

Problem-Solving

Communication

Education

Experience in Retail Management

First Aid Training (desirable)

Forklift Training (desirable)

Tools

Inventory Management Systems

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

Fanatics International are currently seeking two enthusiastic and dedicated Seasonal Junior Retail Events Managers to join our team and provide support during the busiest period of the 2025 events season. These are temporary, employee-status roles offered on UK Fixed Term Contracts. The contract duration will run from 12th June 2025 to 12th November 2025. If you're passionate about events management and eager to contribute to a dynamic team during a peak season, we'd love to hear from you!

Job Description:

In this exciting role, you'll play a key part in bringing our on-site retail experiences to life at some of the most prolific global sporting events, including concerts at Wembley Stadium, the Women's European Championships in Switzerland, the Women's Rugby World Cup across the UK, and NFL International Series Games—just to name a few! You'll be at the forefront, driving sales, boosting profits, and ensuring best-in-class customer service, all while leading and inspiring your teams to achieve the highest standards of fan engagement. It's a fast-paced, fun opportunity to make a real impact!

Responsibilities:

1. Assist the Retail Event Manager, working with Partners and Promoters to plan and execute world-class, on-site retail operations.
2. Support the IVR Management Team in supporting contractors to deliver on budget, on time, every time.
3. Implement inventory best practices to ensure stockrooms and shops are managed efficiently.
4. Support Management in driving KPIs including conversion and AOV.
5. Maximise sales through effective management of onsite teams and consumer awareness.
6. Deliver consistent, impactful visual merchandising in-store throughout the event(s).
7. Oversee and manage the receipt and reconciliation of stock and event infrastructure post-event.
8. This is a hands-on role, with opportunities to oversee and participate in some physical build pre- and post-event. This role involves evening and weekend work.

The opportunity to get involved with major international events within Fanatics. The job duties list is not exhaustive; the post holder will undertake tasks reasonably expected within the role's scope. Additional hours, including weekends and late nights, may be required for event support.

Knowledge and Experience:

1. 3+ years of experience working with major sporting or music events retail programs.
2. Understanding and awareness of the demands of live events.
3. First Aid and forklift training (desirable).
4. Full UK Manual Drivers Licence.
5. Strong problem-solving skills, essential in fast-paced, high-pressure environments.
6. Confident team player with leadership qualities.
7. Strong communication skills to build and sustain relationships with external promoters, contractors, and internal stakeholders.
8. Ability to embody and contribute to company values and culture.
9. Experience in merchandising and shop layout.
10. Ability to travel for extended periods, including weekends.
11. Responsible for executing multiple retail units simultaneously.
12. Ability to follow processes and adapt as needed.

We are an equal opportunity employer and celebrate diversity and inclusivity at Fanatics. Our commitment to inclusion drives us forward every day; across all races, genders, gender identities, ages, sexual orientations, religions, neurodiversity, disabilities, and all identities of our current and future employees. If you require reasonable accommodations during the application or interview process, or to perform essential job functions, please contact us.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of sports fans worldwide and maximize the reach for our sports partners through products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming. Fans can buy licensed gear, collect digital assets, and bet through our platforms. We serve over 100 million fans globally, with a network of approximately 900 sports properties, 2,500 athletes and celebrities, and over 2,000 retail locations, including Lids stores. Our 22,000+ employees are committed to enhancing the fan experience worldwide.

About the Team

Fanatics Commerce designs, manufactures, and sells licensed fan gear and apparel worldwide. We operate a vertically integrated platform for sports leagues, teams, colleges, and associations, including partnerships with NFL, NBA, MLB, NHL, MLS, Formula 1, and others. Our flagship site is www.fanatics.com.

We embody our BOLD Leadership Principles: Build Championship Teams, Obsessed with Fans, Limitless Entrepreneurial Spirit, and a Determined and Relentless Mindset.