Junior IT Support Technician — Learn & Grow

HTA Design; Greater London; On-site; GBP 20,000 - 24,000; Full time

Job summary

An award-winning design firm is seeking a Junior IT Technician to support the IT team in delivering effective service to all internal customers. This entry-level role offers hands-on experience and ongoing learning opportunities, requiring a natural interest in IT and a willingness to learn. Candidates should have understanding of computer systems, strong communication skills, and be self-motivated. This role provides an excellent opportunity for career development in a supportive environment.

Qualifications

• Demonstrated ability to use IT hardware/software confidently.
• Some IT-related experience (voluntary, academic or professional).
• Familiarity with installing/configuring software and devices.
• Knowledge of IT security, internet safety, and data privacy principles.

Responsibilities

• Support the IT team in delivering responsive service.
• Ensure the organisation is equipped with the appropriate software.
• Provide hands-on IT support and troubleshooting.

Skills

Natural interest and aptitude for IT

Good understanding of computer systems

Strong English communication skills

Enthusiastic and self-motivated

Good organisational and time management skills

Education

GCSEs, A-Levels or equivalent education

Tools

Microsoft Office Suite

Adobe products

Autodesk products

Job description

An award-winning design firm is seeking a Junior IT Technician to support the IT team in delivering effective service to all internal customers. This entry-level role offers hands-on experience and ongoing learning opportunities, requiring a natural interest in IT and a willingness to learn. Candidates should have understanding of computer systems, strong communication skills, and be self-motivated. This role provides an excellent opportunity for career development in a supportive environment.