Junior IT Support Technician – Growth, Perks & Early Fridays

yolk recruitment; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known recruitment agency is looking for a junior IT Support Technician to join a friendly team in Gloucester, UK. In this role, you will provide essential first-line support and assist with system upgrades, helping ensure IT systems run smoothly. Ideal for those at the start of their IT career, the position offers comprehensive training, a supportive environment, and benefits like a bonus scheme, increased holiday allowance, and private health cover after probation.

Benefits

Discretionary bonus scheme

Increasing holiday allowance

Private health cover after probation

Positive team environment

Early finishes on Fridays

Qualifications

• A Level or equivalent qualification in Computing or IT is required.
• Strong enthusiasm for IT with a willingness to learn is key.
• Basic knowledge of Microsoft 365, Azure, and Intune is needed.

Responsibilities

• Provide first-line hardware and software support to colleagues.
• Assist with system upgrades and manage databases.
• Document internal processes and explore new technologies.

Skills

Basic awareness of Microsoft 365

Awareness of Azure

Awareness of Intune

Clear written communication

Problem-solving skills

Collaborative work

Education

A Level, BTEC or equivalent in Computing or IT

Job description

A well-known recruitment agency is looking for a junior IT Support Technician to join a friendly team in Gloucester, UK. In this role, you will provide essential first-line support and assist with system upgrades, helping ensure IT systems run smoothly. Ideal for those at the start of their IT career, the position offers comprehensive training, a supportive environment, and benefits like a bonus scheme, increased holiday allowance, and private health cover after probation.