Junior IT Support Engineer — Global Impact & Growth

Paysend; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A fintech company is seeking a Junior System Administrator in the United Kingdom. This role involves providing technical support, managing service requests, and ensuring user satisfaction through troubleshooting hardware, software, and network issues. Candidates should possess strong problem-solving skills, the ability to communicate technical concepts, and a knowledge of operating systems. Join us to make a global impact and enjoy competitive compensation in a principle-driven culture.

Benefits

Competitive salary

Mentoring programs

Flexible work arrangements

Qualifications

• Strong knowledge of computer hardware and operating systems.
• Ability to diagnose and resolve a range of technical issues.
• Excellent customer service and interpersonal skills.

Responsibilities

• Provide first-level technical support to end-users.
• Diagnose hardware and software issues.
• Assist users with software installations and configurations.

Skills

Technical support

Customer service

Problem-solving

Documentation skills

Communication

Tools

Slack

Google Workspace

Jira

Confluence

Intune

Jamf

Job description

A fintech company is seeking a Junior System Administrator in the United Kingdom. This role involves providing technical support, managing service requests, and ensuring user satisfaction through troubleshooting hardware, software, and network issues. Candidates should possess strong problem-solving skills, the ability to communicate technical concepts, and a knowledge of operating systems. Join us to make a global impact and enjoy competitive compensation in a principle-driven culture.