Junior IT Infrastructure Engineer — Growth Path

Eurofins Food & Water Testing UK & IE; Wolverhampton; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading analytical testing company in Wolverhampton seeks a Junior IT Infrastructure Engineer to provide IT support across various sites in the UK and Ireland. The ideal candidate will assist with IT infrastructure services, tackle hardware and software issues, and support end user devices. Essential qualifications include ITIL certification and experience in IT support roles, alongside a willingness to learn and grow professionally. This role offers the chance to develop valuable skills within a supportive team environment.

Benefits

Enhanced Annual Leave Entitlement

Company Pension Plan

Life Assurance Scheme (4 times annual salary)

Enhanced Maternity, Adoption and Paternity Schemes

Employee Assistance Programme 24/7 confidential

Health Cash Plan

Health and Wellbeing Programmes

Free parking

Worldwide career opportunities

Recognition for dedicated service and special life events

Qualifications

• ITIL Foundation or equivalent certification is required.
• Prior experience in a technical role is preferred.
• A strong desire to learn and adapt in a professional environment is essential.

Responsibilities

• Provide desk-side and remote IT support to users.
• Manage and progress incidents and service requests.
• Install and configure end user devices.

Skills

ITIL Foundation or equivalent certification

Relevant Microsoft or endpoint-related certification

Previous experience in an IT support or technical role

Exposure to structured IT service processes

Experience working as part of a team

Willingness to learn

Job description

A leading analytical testing company in Wolverhampton seeks a Junior IT Infrastructure Engineer to provide IT support across various sites in the UK and Ireland. The ideal candidate will assist with IT infrastructure services, tackle hardware and software issues, and support end user devices. Essential qualifications include ITIL certification and experience in IT support roles, alongside a willingness to learn and grow professionally. This role offers the chance to develop valuable skills within a supportive team environment.