Junior IT Administrator - Hands-on IT Support in Hospitality

Giggling Squid; Guildford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A growing restaurant group in Guildford is seeking a proactive Junior IT Administrator to provide first and second line support across their locations. The ideal candidate will have a strong interest in IT support and problem-solving, excellent communication skills, and a customer-first mindset. This full-time role offers extensive training and development opportunities, a competitive salary, and benefits including a 50% staff discount and 25 days of holiday. Join a dynamic IT environment and contribute to a rapidly expanding team.

Benefits

Incredible Training & Development

Competitive salary

50% staff discount

25 days holiday

Pension scheme

Weekly pay

Qualifications

• Must have a positive attitude and willingness to help.
• Basic understanding of Windows OS, Mac, and Office 365.
• Understanding of Cyber Security and basic security best practices.

Responsibilities

• Provide Service Desk & User Support.
• Support EPOS & Restaurant Systems.
• Assist with Infrastructure & Networking.
• Offer Hardware & Peripheral Support.

Skills

Strong interest in IT support and problem‑solving

Excellent communication skills

Customer‑first mindset

Ability to work independently and under pressure

Tools

Windows OS

Office 365

Networking fundamentals

Job description

A growing restaurant group in Guildford is seeking a proactive Junior IT Administrator to provide first and second line support across their locations. The ideal candidate will have a strong interest in IT support and problem-solving, excellent communication skills, and a customer-first mindset. This full-time role offers extensive training and development opportunities, a competitive salary, and benefits including a 50% staff discount and 25 days of holiday. Join a dynamic IT environment and contribute to a rapidly expanding team.