Junior Facilities Manager - On-Site Leader & Customer Focus

Bellrock Group; West of England; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

25 days annual leave

Salary exchange pension scheme

Life cover

Health Assured employee assistance

Cycle to work

Holiday purchase scheme

Healthcare Cashplan

Refer a friend

Liftshare

Virtual GP

Job summary

Bellrock Group is seeking an energetic facilities/property professional to manage building operations across Southwest sites from Bristol on a Monday–Friday schedule. You will oversee day-to-day management, lead the on-site team, and ensure a safe, welcoming environment for occupiers and visitors.

The role emphasizes strong customer service, stakeholder management and compliance with health & safety regulations, while driving energy efficiency and Net Zero initiatives.

Qualifications

• Experience in Facilities or Property Management in a commercial environment.
• Strong leadership and people management skills.
• Excellent customer service and stakeholder management skills.
• Strong problem-solving, critical thinking and decision-making abilities.
• Highly organised with excellent attention to detail.
• Good understanding of building maintenance, regulations and health & safety legislation.
• Strong written and verbal communication skills.
• Results-driven with the ability to prioritise workloads and meet objectives.

Responsibilities

• Deliver day-to-day management of a prestigious commercial property, ensuring safety, compliance and welcoming environment.
• Lead and develop the on-site team toward high performance and customer focus.
• Build relationships with occupiers and drive engagement through events and regular communication.
• Manage planned and reactive maintenance, cleaning, security and contractor performance.
• Oversee health & safety, statutory compliance and emergency procedures.
• Monitor building systems (BMS/IEQ) to optimise comfort, air quality and energy.
• Support sustainability goals and Net Zero initiatives.
• Manage maintenance budgets and service charge expenditure.
• Carry out regular inspections, audits and risk assessments with up-to-date records.
• Be the primary contact for occupiers and visitors, delivering outstanding customer experience.

Skills

People leadership

Customer service

Stakeholder management

Health & safety awareness

Building operations

Budget & service charge

Energy & IEQ awareness

AI fluency mindset

Education

IOSH Managing Safely or equivalent

Job description

Bellrock Group is seeking an energetic facilities/property professional to manage building operations across Southwest sites from Bristol on a Monday–Friday schedule. You will oversee day-to-day management, lead the on-site team, and ensure a safe, welcoming environment for occupiers and visitors.

The role emphasizes strong customer service, stakeholder management and compliance with health & safety regulations, while driving energy efficiency and Net Zero initiatives.