Junior Facilities Manager

Bellrock Group; West of England; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

25 days annual leave

Salary exchange pension scheme

Life cover

Health Assured employee assistance

Cycle to work

Holiday purchase scheme

Healthcare Cashplan

Refer a friend

Liftshare

Virtual GP

Job summary

Bellrock Group is seeking an energetic facilities/property professional to manage building operations across Southwest sites from Bristol on a Monday–Friday schedule. You will oversee day-to-day management, lead the on-site team, and ensure a safe, welcoming environment for occupiers and visitors.

The role emphasizes strong customer service, stakeholder management and compliance with health & safety regulations, while driving energy efficiency and Net Zero initiatives.

Qualifications

• Experience in Facilities or Property Management in a commercial environment.
• Strong leadership and people management skills.
• Excellent customer service and stakeholder management skills.
• Strong problem-solving, critical thinking and decision-making abilities.
• Highly organised with excellent attention to detail.
• Good understanding of building maintenance, regulations and health & safety legislation.
• Strong written and verbal communication skills.
• Results-driven with the ability to prioritise workloads and meet objectives.

Responsibilities

• Deliver day-to-day management of a prestigious commercial property, ensuring safety, compliance and welcoming environment.
• Lead and develop the on-site team toward high performance and customer focus.
• Build relationships with occupiers and drive engagement through events and regular communication.
• Manage planned and reactive maintenance, cleaning, security and contractor performance.
• Oversee health & safety, statutory compliance and emergency procedures.
• Monitor building systems (BMS/IEQ) to optimise comfort, air quality and energy.
• Support sustainability goals and Net Zero initiatives.
• Manage maintenance budgets and service charge expenditure.
• Carry out regular inspections, audits and risk assessments with up-to-date records.
• Be the primary contact for occupiers and visitors, delivering outstanding customer experience.

Skills

People leadership

Customer service

Stakeholder management

Health & safety awareness

Building operations

Budget & service charge

Energy & IEQ awareness

AI fluency mindset

Education

IOSH Managing Safely or equivalent

Job description

Role Overview

We now have an exciting opportunity to manage all building requirements through the guidance of the Regional Facilities Manager. The role requirement is for an energetic, friendly, customer service focused individual to operate from the building management office / Front of house areas over various Southwest sites Monday – Friday.

Bristol

Role Overview

We now have an exciting opportunity to manage all building requirements through the guidance of the Regional Facilities Manager. The role requirement is for an energetic, friendly, customer service focused individual to operate from the building management office / Front of house areas over various Southwest sites Monday – Friday.

Key Responsibilities

• Deliver exceptional day-to-day management of a prestigious commercial property, ensuring a safe, compliant and welcoming environment.
• Lead and develop the on-site team, fostering a high-performance, customer-focused culture.
• Build strong relationships with occupiers, driving engagement through events, initiatives and regular communication.
• Manage planned and reactive maintenance, cleaning, security and contractor performance to ensure high service standards.
• Oversee health & safety, statutory compliance, emergency procedures and Safe Systems of Work.
• Monitor building systems, including BMS and IEQ, to optimise occupier comfort, air quality and energy performance.
• Support sustainability initiatives and contribute to Net Zero objectives.
• Manage maintenance budgets, service charge expenditure and support asset improvement projects.
• Carry out regular building inspections, audits and risk assessments, ensuring compliance records remain up to date.
• Act as the primary point of contact for occupiers, visitors and stakeholders, resolving queries and delivering an outstanding customer experience.

Skills & Experience

• Previous experience in Facilities or Property Management within a commercial environment.
• Strong leadership and people management skills with the ability to motivate and develop teams.
• Excellent customer service and stakeholder management skills.
• Strong problem-solving, critical thinking and decision-making abilities.
• Highly organised with excellent attention to detail.
• Good understanding of building maintenance, building regulations and health & safety legislation.
• Strong written and verbal communication skills.
• Results-driven with the ability to prioritise workloads and meet objectives.
• Health & Safety qualification (e.g. IOSH Managing Safely) or willingness to work towards one.

AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly where their roles and business needs allow. In this role, the successful candidate would be required to work from our Bristol site Monday to Friday 08:00-17:00.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.