Junior Applications Engineer

SF Recruitment (Leicester); Manchester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency in the UK is seeking a motivated Junior Applications Engineer to join a team focused on laser technologies. The role involves developing laser cutting applications, providing customer support, and commissioning laser machines both in the factory and at customer sites. Candidates should have an electrical or electromechanical engineering degree and up to 2 years of experience in related roles. Strong problem-solving skills are essential, along with the ability to travel occasionally.

Qualifications

• Up to 2 years' experience in relevant engineering roles.
• Strong communication skills for customer support.
• Willingness to travel to customer sites occasionally.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support and diagnose issues.
• Commission new laser machines in the factory.

Skills

Electrical engineering

Electromechanical engineering

Customer service

Problem-solving

Education

Degree in electrical or electromechanical engineering

Job description

Junior Applications Engineer
£30,000 - £35,000
Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems
• Responsible for developing and improving laser cutting applications