Junior Account Manager (Dutch Speaking)

YouLend; City Of London; On-site; GBP 29,000 - 32,000; Full time

Job summary

A rapidly growing FinTech company in London is seeking a Dutch speaking Junior Account Manager. Responsibilities include assisting merchants with funding applications and providing excellent customer service. The ideal candidate should be target-driven, excellent in communication, and fluent in Dutch and English. The role offers a competitive salary and an extensive benefits package.

Benefits

Stock Options

Private Medical insurance

Dental Insurance

Enhanced Maternity and Paternity Leave

Free Gym access

Subsidised Lunch

Deliveroo Allowance

Massages in the office

Team and Company Socials

Sports Clubs

Qualifications

• Fluent in Dutch and English.
• Excellent communication skills to interact via phone and email.
• Comfortable using Microsoft Excel.

Responsibilities

• Help merchants apply for funding their business.
• Ensure business owners have the necessary information for applications.
• Explain financing offers and answer customer questions.
• Work with various technology platforms to process applications.

Skills

Target-driven with a strong sales mindset

Excellent communication skills

Comfortable in Microsoft Excel

Customer focused mindset

Fluent in Dutch and English

Job description

About Us

YouLendis a rapidly growing FinTech that is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk.

We are owned by the leading Private Equity company, EQT, and have grown +100% year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe.

The Role

To meet the growing demand for our technology and services, we are now seeking a Dutch speaking Junior Account Manager to join us. Being one of the fastest growing Fintech businesses globally we are looking for exceptionally talented and self-motivated individual who has a desire to build a career within the Company.

Responsibilities

• Working with our merchants, helping them apply for funding their business.
• Communicating with business owners daily, ensuring they have all the necessary information to submit their applications.
• Explaining the financing offers we make and answering any questions the customer has throughout the process.
• Working with a variety of enterprise technology platforms and YouLend proprietary solutions to process applications.

The ideal candidate will have the following skillset

• Target-driven with a strong sales mindset.
• Excellent communication skills – with the ability to interact via phone and email.
• Comfortable in Microsoft excel.
• Customer focused mindset.
• Fluent in Dutch and English.

WhyjoinYouLend?

• Award-Winning Workplace:YouLendhas been recognised as one of the “Best Places to Workin 2024 and2025” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech:YouLendhas been recognised as a “Top 250 Fintech Worldwide” company by CNBC.

It’sjust getting fun

• We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace.
• But the global opportunity is still massive, andYouLendis a raw organisation where we are only just getting started.

Lots of upsides

• High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business).
• Well-capitalised with supportive private equity backing.
• Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets.

Motivating work environment

• A high-quality team that pushes each other to succeed through direct feedback and aligned incentives.
• Strong and transparent team culture, we have each other’s backs.
• Independent work environment where results matter.
• Data-driven culture and emphasis on speed (anti-red tape).

We offer a comprehensive benefits package that includes

• Stock Options
• Private Medical insurance via Vitality and Dental Insurance with BUPA
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch viaFeedr
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League /Paddle and Yoga Club

AtYouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

Salary Range

£29,000 - £32,000 + £7,000 OTE Bonus