Job Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits

Shurgard Self Storage; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading self-storage company in Greater London is seeking an Assistant Store Manager to oversee customer interactions both face to face and online. Responsibilities include renting storage rooms, managing customer queries, and supporting store operations. The ideal candidate will possess retail or commercial experience and demonstrate reliability and commitment. With a competitive salary and various benefits, this position offers potential for promotion to Store Manager.

Benefits

Guaranteed monthly salary

Bonus scheme

22 days holiday plus bank holidays

Company pension scheme

Private medical insurance

Training opportunities

Promotion opportunities

Uniform provided

Qualifications

• Retail or commercial experience, preferably in consultative sales or customer service.
• Enjoys advising and convincing customers.
• Reliable and committed team player.
• Desire for further training and promotion.

Responsibilities

• Advise customers face to face, online, and over the phone.
• Rent storage rooms and achieve sales targets.
• Manage customer queries and issues.
• Perform store maintenance and cleaning duties.
• Handle general administrative tasks and contracts.
• Support smooth store operations.

Skills

Retail / commercial work experience

Customer service

Ability to work alone and in a team

Reliable, honest and committed

Interest in training and promotion

Cleanliness maintenance

Microsoft Office (Outlook, Word)

Job description

Assistant Store Manager Kentish Town

£26,500 plus monthly bonus and benefits

Benefits

• Guaranteed monthly salary with fixed shift working hours
• Bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more
• Tailored and ongoing training opportunities
• Promotion opportunity to Store Manager and District Trainer
• Clear and proven structures and processes
• Uniform provided

Job

Responsibilities

• Advising customers on site face to face in the store, over the phone, online and via email
• Renting of our storage rooms, merchandise sales and achieving the required targets
• Supporting existing customers with queries and any issues
• Store maintenance duties / cleaning
• General administrative activities and contract management
• Support for the smooth operation of our stores

Qualifications

• You ideally have retail / commercial work experience (e.g. consultative sales or customer service)
• You enjoy advising and convincing customers
• You can work alone and in a team
• You are reliable, honest, and committed
• You are interested in further training and promotion opportunities
• You do not mind keeping the warehouse clean
• Microsoft Office: Outlook and Word is desirable

Next Steps

1. You send us your CV
2. We will contact you within a few days
3. Short video interview with the HR department
4. Personal interview with the District Manager and subsequent getting to know the job
5. Decision on hiring on the same day or the following day

Company

With more than 750 employees and over 270 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark), Shurgard Europe is the largest developer, owner and operator of self‑storage in Europe.

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