ITSM Change Analyst — Hybrid, Data-Driven & Reporting

Rentokil Initial Group; Dudley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking an ITSM Change Analyst responsible for managing the IT Change Management process. The ideal candidate will have 1-3 years of experience in IT Service Management and will be involved in producing reports and ensuring effective operations within service transition. This role includes competitive salary and hybrid working options.

Benefits

Competitive salary

Hybrid working

Rentokil Initial Reward Scheme

23 days holiday plus 8 bank holidays

Employee Assistance Programme

Death in service benefit

Healthcare

Free parking

Qualifications

• 1–3 years of experience in IT Service Management.
• Experience in delivering objectives handling large quantities of data.
• Practical experience working across teams.

Responsibilities

• Manage the IT Change Management process effectively.
• Produce change management and service transition reports.
• Ensure the operation of change and service transition functions.

Skills

IT Service Management

Data Reporting

Collaboration

Process Standardization

Change Management

Tools

IT Service Management applications

Reporting applications

Job description

A leading facilities management company in the United Kingdom is seeking an ITSM Change Analyst responsible for managing the IT Change Management process. The ideal candidate will have 1-3 years of experience in IT Service Management and will be involved in producing reports and ensuring effective operations within service transition. This role includes competitive salary and hybrid working options.