Italian Partner Success Advisor

DELIVEROO; Manchester; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual bonus up to £6,000

Job summary

Deliveroo is seeking a New Partner Experience Advisor (Italian Speaking) in Manchester to support Italian restaurant partners during their first 60 days on the platform. You will guide onboarding, optimize their presence, and coach on growth strategies to secure long-term success.

You’ll collaborate with Sales and Account Managers, maintain meticulous records, and ensure partners hit key metrics. Hybrid work after probation, with a base salary and a performance bonus.

Qualifications

• Italian and English fluency (written and spoken).
• Strong communication skills and ability to lead outbound calls.
• Target-driven mindset with high attention to detail.
• Proficiency in Microsoft Office; Salesforce knowledge desirable.

Responsibilities

• Lead Partner Success: manage Italian restaurant partners during first 60 days.
• Consult on Growth: advise on menu differentiation and advertising tools for volume.
• Liaison & Coordination: connect partners with internal teams to optimise stores.
• Build Lasting Trust: perform high-quality outbound calls to resolve issues.
• Operational Excellence: meet daily targets and maintain records in systems.

Skills

Italian language

English language

Strong communication

Target-driven

Technical literacy

Emotional intelligence

Sales/account management experience

Tools

Salesforce

Job description

Deliveroo is seeking a New Partner Experience Advisor (Italian Speaking) in Manchester to support Italian restaurant partners during their first 60 days on the platform. You will guide onboarding, optimize their presence, and coach on growth strategies to secure long-term success.

You’ll collaborate with Sales and Account Managers, maintain meticulous records, and ensure partners hit key metrics. Hybrid work after probation, with a base salary and a performance bonus.