French-Speaking Partner Onboarding Pro

Deliveroo; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Deliveroo in Manchester is expanding its Restaurant Onboarding Team to engage with new restaurant partners joining Deliveroo. You’ll help them understand the onboarding process, answer questions, and provide a high level of service as they start.

As a New Partner Experience Advisor you’ll be on the phone, coordinating with launch, sales, and account managers, meeting tight turnaround times and KPI targets. This hybrid role reports to the Restaurant Launch Team Leader and offers an opportunity to

Qualifications

• Native or fluent in French and English.
• Strong phone presence and communication skills.
• IT literate and keeps systems up to date.

Responsibilities

• On the phone, help new restaurant partners get set up to start taking orders.
• Coordinate with launch, sales and account managers; be the face of Deliveroo for partners.
• Maintain daily call plans to achieve goals and hit KPIs.

Skills

French & English

Phone presence

IT literacy

Team player

Professional development

Job description

Deliveroo in Manchester is expanding its Restaurant Onboarding Team to engage with new restaurant partners joining Deliveroo. You’ll help them understand the onboarding process, answer questions, and provide a high level of service as they start.

As a New Partner Experience Advisor you’ll be on the phone, coordinating with launch, sales, and account managers, meeting tight turnaround times and KPI targets. This hybrid role reports to the Restaurant Launch Team Leader and offers an opportunity to