IT Technician - Weston-Super-Mare

Hunter Selection; Weston-super-Mare; On-site; GBP 24,000 - 25,000; Full time

Job summary

A recruitment consultancy is seeking an IT Technician in Weston-super-Mare. This role will involve providing support to users for IT issues related to Microsoft and applications, both remotely and on-site. Key responsibilities include acting as the first point of contact for IT queries and working closely with senior technicians to resolve issues. Ideal candidates will have a good knowledge of Windows, Office365, and basic networking skills, alongside excellent communication abilities. A competitive salary and benefits package is offered.

Benefits

24 days holiday + bank holidays

Career progression

Pension

Qualifications

• Proficient in supporting Windows operating systems.
• Experience in Office365 and its applications is essential.
• Understanding basic networking and related protocols is needed.

Responsibilities

• Act as the first point of contact for all IT Support queries.
• Assist users remotely or face to face when required.
• Work closely with Senior technician on escalated tickets.
• Document solutions to problems in the company's knowledge base.

Skills

Good working knowledge of Windows operating systems (10 / 11)

Experience with Office365 applications

Understanding of Active Directory and Windows Server

Basic networking skills (TCP / IP, DNS and DHCP)

Excellent communication skills

Job description

IT Technician Position – Weston-super-Mare

We have an excellent opportunity for an IT Technician to join an organisation based in Weston super mare. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits for the IT Technician

• 24 days + bank holiday
• Career progression
• Pension

Key Responsibilities for the IT Technician

• Acting as the first point of contact for all IT Support queries
• Assisting users remotely or face to face, offering deskside support when needed.
• Working closely with Senior technician ensuring tickets are escalated and resolved where needed.
• Researching and documenting solutions to problems on the companies knowledge base.

Required Skills & Experience of the IT Support Engineer

• Good working knowledge of Windows operating systems (10 / 11)
• Experience with Office365 applications and environment
• Understanding of Active Directory and Windows Server
• Basic networking skills (TCP / IP, DNS and DHCP)
• Excellent communication skills both written and verbal

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business.

Job Tenure: 0

Salary: £24000 - £25000 per annum + 24 days+bank, Career progression, pension

Location: Weston-Super-Mare, Somerset