IT Technician - Vale of Glamorgan

Aspire People; Barry; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Refer a friend and earn up to £250

DBS refund available (within joining)

Job summary

Aspire People is recruiting an IT Technician for a forward-thinking secondary school in the Vale of Glamorgan. The role covers day-to-day IT support across a mixed environment (Microsoft, Apple, ChromeOS) and supports a 1:1 iPad programme.

You will diagnose hardware and software issues, install and maintain equipment, and assist with MIS and digital systems in a school setting. This is a hands-on role in a busy educational IT team.

Qualifications

• Previous experience in an IT support or similar role.
• Strong troubleshooting and problem-solving skills.
• Confident supporting users with different levels of technical ability.
• Experience with Microsoft and/or Apple environments.
• Good understanding of hardware, software and network systems.
• Strong customer service and communication skills.
• Organised, proactive and a team player.
• Experience working within a school or education environment desirable.
• Enhanced DBS for Children on the DBS Update Service.

Responsibilities

• Providing day-to-day IT support to teachers, support staff and pupils
• Diagnosing and resolving hardware and software issues
• Providing technical support both in person and remotely
• Installing, configuring and maintaining IT equipment and systems
• Supporting Microsoft, macOS, iOS and Google Workspace platforms
• Supporting the school's 1:1 iPad programme
• Assisting with the management and maintenance of IT assets and equipment
• Supporting network performance and security
• Providing technical support for the school's MIS
• Assisting with the school's website and digital systems

Skills

IT support

Troubleshooting

Customer service

Microsoft environments

Apple environments

Networking

Teamwork

Education environment

Enhanced DBS

Education

DBS Check Enhanced (Children)

Tools

Google Workspace

ChromeOS

Apple macOS/iOS

Microsoft Windows

MIS systems

Job description

IT Technician Needed - Secondary School

Vale of Glamorgan
37 hours per week Term Time
Ongoing Opportunity

Aspire People are recruiting for an IT Technician to join a forward-thinking secondary school in the Vale of Glamorgan.

The school has invested heavily in its IT infrastructure and has been recognised as an Apple Distinguished School, with a modern hybrid IT environment incorporating Microsoft, Apple and ChromeOS technologies.

This is an exciting opportunity for an IT professional who enjoys providing hands‑on technical support and wants to work in an environment where technology plays a central role in teaching and learning.

The Role

You will be responsible for:

• Providing day‑to‑day IT support to teachers, support staff and pupils
• Diagnosing and resolving hardware and software issues
• Providing technical support both in person and remotely
• Installing, configuring and maintaining IT equipment and systems
• Supporting Microsoft, macOS, iOS and Google Workspace platforms
• Supporting the school's 1:1 iPad programme
• Assisting with the management and maintenance of IT assets and equipment
• Supporting network performance and security
• Providing technical support for the school's Management Information Systems (MIS)
• Assisting with the school's website and digital systems
• Supporting the effective use of technology across teaching and learning

The IT Environment

The school operates a varied technology environment, including:

• Microsoft Windows PCs
• Apple Mac and iOS devices
• ChromeOS
• Google Workspace
• iPads
• Apple TV and classroom display technology
• School MIS and network infrastructure

We're Looking For

• Previous experience in an IT support, IT technician or similar technical role
• Strong troubleshooting and problem‑solving skills
• Confident supporting users with different levels of technical ability
• Experience with Microsoft and/or Apple environments
• Good understanding of hardware, software and network systems
• Strong customer service and communication skills
• Organised, proactive and able to work effectively as part of a team
• Experience working within a school or education environment would be desirable
• Enhanced DBS for Children on the DBS Update Service

Why Join Aspire People?

• Competitive salary
• Long‑term and ongoing opportunities
• Dedicated consultant support
• Free CPD and safeguarding training
• Opportunities across schools in South Wales
• Refer a friend and earn up to £250
• DBS refund available (within the £100 joining bonus)

Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.