IT Technician

Knowsley Libraries; Nottingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

Meadow Park School is seeking an IT Technician to manage and maintain the school’s curriculum network and provide first line IT support to pupils and staff. You will lead on whole school IT systems and ensure they operate at an optimum level at all times.

The successful candidate will handle staff technical issues, diagnose faults, manage Active Directory, and administer Microsoft 365 and Google Workspace environments, ensuring asset registers are accurate.

Qualifications

• Be the main point of contact for staff IT issues and prioritise tasks.
• Diagnose and fix faults on PCs, laptops, tablets, printers and peripherals.
• Manage the school network directory and key services (e.g. DHCP, DNS, Group Policy).
• Develop a maintenance/refresh schedule for hardware and software.
• Support the Arbor MIS system and maintain accurate assets records.

Responsibilities

• Act as frontline IT support for students and staff.
• Troubleshoot hardware and software issues across devices.
• Administer Active Directory and ensure core services are running smoothly.
• Create and follow a maintenance schedule for IT equipment.
• Support school MIS (Arbor) and manage asset disposal records.
• Administer Microsoft 365 and Google Workspace environments.

Skills

IT support

Active Directory

Microsoft 365

Google Workspace

DHCP DNS

Group Policy

Asset management

Arbor MIS

Tools

Arbor MIS

Microsoft 365

Google Workspace

Job description

We are looking for driven and passionate people to work with us to deliver real benefits for children and families in Knowsley.

• Contract: Permanent
• Working Pattern: Full Time/Term Time
• Hours: 36 hours per week.
• Closing Date: 15/10/2026 at 12:00
• Reference: SVP 0913

Required as soon as possible

Permanent / 46 weeks plus 2 weeks / 36 hours per week

Grade G SCP 19-22

Meadow Park School is a pupil referral unit situated in the borough of Knowsley on Merseyside. We provide a quality educational experience for children who have or are experiencing difficulties in a mainstream setting due to medical, social, emotional or behavioural needs.

We support young people to develop alternative strategies to improve their resilience and confidence through a personalised curriculum, delivered by dedicated, experienced and qualified staff.

We are looking to appoint an IT Technician at this exciting time in the school’s life. If successful you will manage and maintain the school’s curriculum network and provide first line IT support to pupils and staff. The successful candidate will lead on whole school IT systems, ensuring they are working to an optimum level at all times.

The successful candidate will:

• Be the point of contact for staff Technical Issues, recording all jobs and prioritising tasks accordingly
• Detect, diagnose and resolve most PC, laptops, tablets, printers and peripheral device faults
• Manage the Active Directory for the school network, ensure key services such as DHCP/ DNS/ Group Policy & Print Services are up to date
• Develop a maintenance\refresh schedule
• Able to support the schools MIS system (Arbor)
• Maintain accurate asset and disposal registers
• Administer the schools Microsoft 365 and Google Workspace online environments

Meadow Park School is committed to safeguarding and promoting the welfare of children. All posts within our school are subject to satisfactory references, DBS and health clearances and proof of legal working in accordance with the Asylum and Immigration Act 1996.