IT Technician - St Cyres School

Educators; Penarth, Llandough; Remote; GBP 27,000 - 28,000; Full time

Job summary

St Cyres School in Wales is seeking an IT Support Assistant to provide technical assistance to pupils, teaching staff and non-teaching staff. You will install, configure and maintain IT equipment and systems, including Microsoft, macOS, iOS and Google Workspace platforms.

The role is 37 hours per week, during term time, with a salary of £26,847–£27,274 per year. The post involves working in a busy school IT office environment, supporting teaching and learning across departments.

Qualifications

• Provide support for IT systems enabling teaching and learning.
• Assist in maintaining IT assets and inventories.
• Support LAN/WAN performance and security.
• Provide MIS support to school administration.

Responsibilities

• Provide support for all IT systems enabling effective teaching and learning.
• Provide technical assistance to teachers, support staff and pupils.
• Answer questions or resolve computer problems in person, by phone or remotely.
• Install, configure, and maintain IT equipment and systems across Microsoft, macOS, iOS and Google Workspace platforms.
• Assist in maintaining school IT asset inventory and managing LAN/WAN usage policies.
• Update the school's website as needed and support MIS.

Skills

Technical support

LAN/WAN management

IT asset management

MIS support

Tools

Microsoft

macOS

iOS

Google Workspace

Job description

Salary: 26847.00 - 27274.00 GBP per Year

About us

As well as state-of-the-art teaching facilities, the school has invested heavily in the IT infrastructure and equipment. The school has been awarded an Apple Distinguished School which recognises innovation, leadership and educational excellence with Apple technologies. The IT systems are a Microsoft, Apple and ChromeOS hybrid. Most of the specialist IT rooms are Microsoft PCs and the school's Admin Team operate in a Windows environment. Teaching staff and pupils use Apple equipment. The teachers also use this equipment to connect to the display screens in each classroom using AppleTV.

A very important part of the school's IT Strategy is that every pupil is equipped with an iPad. This iPad is used to support the pupils' learning. Pupils use their iPads in lessons and are able to take their iPads home.

This post involves working in a busy, vibrant and dynamic office which offers high quality and innovative IT support to support teaching and learning, working closely with pupils, teachers and non-teaching staff.

Website: https://www.stcyres.org

Ambitious - Forward thinking, embracing new ways of working and investing in our future.

Open - Open to different ideas and being accountable for the decisions we take.

Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About the role

Pay Details: Grade 4 SCP 6 - 7 £26,847 - £27,274

Hours of Work / Weeks per year / Working Pattern: 8:00am to 4pm (Mon-Thurs) and 8:00am to 3:30pm (Fri), 37 hours per week, 39 weeks per year (term time).

Main Place of Work: St Cyres School

Description:

• To provide support for all IT systems that enable an effective teaching and learning environment so that all pupils achieve their potential.
• Provide technical assistance to teachers, support staff and pupils.
• Answer questions or resolve computer problems for clients in person, via telephone or from remote location.
• Install, configure, and maintain the school's IT equipment and IT systems, working with Microsoft, macOS, iOS and Google Workspace platforms.
• Assist in maintaining an inventory of the schools IT assets.
• Assist in the management of LAN/WAN performance and security.
• Assist in establishing and implementing policies and procedures for LAN/WAN usage throughout the school.
• Play a role in updating the school's website.
• Provide technical support for the school Management Information Systems (MIS)

About you

EWC Required: N/A

DBS Check Required: Enhanced Child DBS

Additional information

Shortlisting date: 9 th October 2026
Interview date: 14 th October 2026