IT Technician — Campus IT Support & Systems Expert

Homefield College; Nuneaton; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Cycle to work scheme

Contributory pension

Enhanced family leave

Occupational sick leave

Wellbeing support

Discount schemes (NUS/Totum/Costco)

Job summary

Homefield College in Nuneaton is seeking an IT Technician to provide first-line support and keep hardware, software and networks running smoothly across our campus and wider sites.

You will support staff and students, manage devices and user accounts, and contribute to IT projects with a proactive, customer-focused approach. This varied, hands-on role is ideal for someone with solid technical knowledge and a commitment to service excellence.

Qualifications

• Experience delivering first-line IT support and customer service.
• Strong knowledge of hardware, software and basic networking.
• Experience managing devices and user accounts.

Responsibilities

• Provide first-line IT support across campus and wider sites.
• Maintain hardware, software and network systems.
• Support staff and students; manage devices and user accounts.
• Contribute to ongoing IT projects.

Skills

First-line IT support

Hardware knowledge

Software knowledge

Networking basics

Customer service

User account management

Job description

Homefield College in Nuneaton is seeking an IT Technician to provide first-line support and keep hardware, software and networks running smoothly across our campus and wider sites.

You will support staff and students, manage devices and user accounts, and contribute to IT projects with a proactive, customer-focused approach. This varied, hands-on role is ideal for someone with solid technical knowledge and a commitment to service excellence.