IT Support Technician — College Tech Champion

Wigan & Leigh College and University Centre; Greater Manchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Wigan & Leigh College is seeking an IT Support Technician to provide cross-college technical support for staff and students. You will maintain and repair IT equipment, support curriculum delivery, and troubleshoot technology across college sites.

The role requires hands-on IT experience, strong hardware/software knowledge, AV familiarity, and clear communication with users of varying technical confidence. DBS check will be conducted and flexible hours may be required.

Qualifications

• Recent IT experience in a college IT environment.
• Strong knowledge of computer hardware, software and peripherals.
• Experience with AV equipment in learning spaces.
• Clear communication with staff, students and colleagues.
• Ability to prioritise work and use initiative.

Responsibilities

• Provide technical support to staff and students across the college.
• Ensure IT equipment is available and working for curriculum activity.
• Check, maintain and repair equipment or arrange repairs.
• Carry out routine maintenance of IT equipment and infrastructure.
• Support hardware, software, AV and specialist technology as needed.
• Liaise with technical specialists to support network and communication services.
• Help resolve equipment and technical issues in learning and working spaces.
• Work as part of the cross-college technical team.
• Provide clear, practical technical guidance.
• Work flexibly across college sites and changing schedules.

Skills

IT experience

Hardware knowledge

AV equipment

Troubleshooting

Communication skills

Literacy & numeracy

Initiative

Team player

Mac experience

CAD experience

Tools

Mac

CAD

Job description

Wigan & Leigh College is seeking an IT Support Technician to provide cross-college technical support for staff and students. You will maintain and repair IT equipment, support curriculum delivery, and troubleshoot technology across college sites.

The role requires hands-on IT experience, strong hardware/software knowledge, AV familiarity, and clear communication with users of varying technical confidence. DBS check will be conducted and flexible hours may be required.