IT Technician - Bournemouth

Hunter Selection; Bournemouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

A dynamic recruitment consultancy is seeking an IT Technician to provide support to users in Bournemouth. This role involves assisting with IT issues across Microsoft and Application suites, documented problem-solving, and collaboration with management. The ideal candidate should possess strong knowledge of Windows operating systems and Office365, with excellent interpersonal skills. The position offers a salary up to £26,000, career development, and comprehensive benefits including holiday and pension.

Benefits

20 days + bank holiday

Good career development and training opportunities

Health & wellbeing programme

Pension

Discount scheme

Company events

Qualifications

• Knowledge of Windows operating systems is essential.
• Familiarity with Office365 and its applications.
• Understanding Active Directory and Windows Server is a must.

Responsibilities

• Provide IT support as the first point of contact for users.
• Assist users with technical issues remotely and in-person.
• Collaborate with team leaders to escalate and resolve tickets.
• Document solutions to problems in the knowledge base.

Skills

Good working knowledge of Windows operating systems (10 / 11)

Experience with Office365 applications and environment

Understanding of Active Directory and Windows Server

Basic networking skills (TCP / IP, DNS and DHCP)

Excellent communication skills both written and verbal

Job description

IT Technician - Bournemouth - Up to £26,000

We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits for the IT Technician

• 20 days + bank holiday
• Good career development and training opportunities
• Health & wellbeing programme
• Pension
• Discount scheme
• Company events + more

Key Responsibilities for the IT Technician

• Acting as the first point of contact for all IT Support queries
• Assisting users remotely or face to face, offering deskside support when needed.
• Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
• Researching and documenting solutions to problems on the companies knowledge base.

Required Skills & Experience of the IT Technician

• Good working knowledge of Windows operating systems (10 / 11)
• Experience with Office365 applications and environment
• Understanding of Active Directory and Windows Server
• Basic networking skills (TCP / IP, DNS and DHCP)
• Excellent communication skills both written and verbal

This is an urgent vacancy so please apply now to avoid disappointment or contact Harry Davies Directly on ...

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business.

Job Tenure: Permanent

Salary: £24000 - £26000 per annum + 20 days+bank, Career progression, Pension

Location: Bournemouth, Dorset