IT Technician

Springcare Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking an IT Technician to support 31 locations by maintaining computer equipment and assisting with technical issues. The ideal candidate will have basic IT knowledge, excellent customer service skills, and a professional demeanor. A full driving license is required for site visits. This full-time role offers opportunities to learn and grow within the company.

Benefits

23 days holiday plus bank holidays

Qualifications

• Good knowledge of IT and eager to develop skills.
• Professional manner and pro-active attitude is essential.

Responsibilities

• Assist in maintaining end-user computer equipment.
• Troubleshoot issues as the first point of contact.
• Support GDPR Compliance Officer and involve in projects.

Skills

Basic technical knowledge

Excellent customer service skills

Communication skills

Flexible attitude

Job description

IT TECHNICIAN - full time 37.5 hours per week.

We are looking for an individual to join our Head Office in Whitchurch, who has good knowledge of IT and is keen to develop these skills further.

You will assist our external IT company in maintaining the smooth and efficient operation of end-user computer equipment through the effective installation, configuration, performance management and trouble‑shooting. Your duties will include assisting in maintaining printers and scanners and other peripheral devices and you will also be the first point of contact for all telephone issues throughout the Springcare Group to ensure swift remediation in conjunction with our external phone company. Your duties will also include assisting our GDPR Compliance Officer and you will have the opportunity to become involved in project work.

The role is to support 31 locations so you must have a full driving licence, as part of the role will attending sites as necessary.

Personal Qualities

• Basic technical knowledge and enthusiasm to learn.
• Excellent Customer Service and communication skills, both written and verbal, are essential.
• A professional manner is always required.
• Flexible and pro‑active attitude towards work.

23 days holiday plus bank holidays.

Salary is dependent on experience.