IT Systems Engineer: macOS/iOS, Jamf & Google Workspace

Core-Asset Consulting Ltd; City of Edinburgh; On-site; GBP 42,000 - 60,000; Full time

Job summary

Core-Asset Consulting Ltd is seeking an experienced IT Systems Engineer to join its IT team on a temporary basis. The role involves 2nd and 3rd line support, upgrades, and mentoring junior technicians while handling macOS and iOS devices.

You will engage with both technical and non-technical colleagues, contribute to IT security improvements, and ensure reliable infrastructure, with scope for extension.

Qualifications

• Experience managing large installations of macOS and iOS devices.
• Deep knowledge of macOS and iOS, and device management tools.
• Experience with Apple hardware management tools.
• Experience with Google Workspace.
• Experience running corporate networks and WiFi.
• Experience in a previous IT support role.
• Empathetic and patient communication with technical and non-technical colleagues.
• Interest in technology industry and commitment to IT security.

Responsibilities

• Support the day-to-day running and optimisation of IT infrastructure.
• Provide 2nd and 3rd line support to the business, while mentoring and providing technical direction to support technicians.
• Manage and monitor internal systems and infrastructure to ensure availability and performance.
• Install, configure, test and maintain endpoints, operating systems, application software and system management tools.
• Maintain data security, backup and redundancy strategies.
• Write and maintain scripts to increase efficiency and reduce manual effort.
• Participate in design of information and operational support systems balancing business requirements with security needs.
• Maintain and optimise asset management processes and procurement.
• Maintain supplier relationships and assess alternatives as required.
• Oversee installation of new hardware and software.
• Provide training on internal systems to staff and oversee onboarding/offboarding.
• Produce and maintain documentation of IT systems and processes.

Skills

macOS & iOS management

Google Workspace

Networks & WiFi

IT support

Communication & empathy

IT security awareness

Tools

Jamf

Job description

Core-Asset Consulting Ltd is seeking an experienced IT Systems Engineer to join its IT team on a temporary basis. The role involves 2nd and 3rd line support, upgrades, and mentoring junior technicians while handling macOS and iOS devices.

You will engage with both technical and non-technical colleagues, contribute to IT security improvements, and ensure reliable infrastructure, with scope for extension.