Senior macOS IT Engineer (Jamf) – Central London

Eligo Recruitment Ltd; City Of London; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Collaborative environment

Central London office

macOS-focused environment

Exposure to modern workplace tech

Opportunities for progression

Job summary

Eligo Recruitment Ltd in London is seeking a Senior IT Support Engineer focused on macOS and Jamf Pro to join a central London team. You’ll provide hands-on IT support for Apple devices and broader systems, while mentoring peers.

Join a dynamic media agency with a central W1 office, working in a friendly, collaborative environment that values delivery and customer service. You’ll help manage devices and support Google Workspace and Microsoft 365, contributing to improvements and knowledge

Qualifications

• Strong experience in IT support or end-user technology.
• Excellent macOS / Apple support knowledge.
• Hands-on Jamf Pro experience.
• Experience with Google Workspace and Microsoft 365.
• Ability to support Apple and Windows environments.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service.
• Willingness to mentor junior team members.

Responsibilities

• Provide high-quality, hands-on IT support to users across the business.
• Act as a key point of escalation for more complex technical issues.
• Support a predominantly macOS and Apple environment.
• Administer and support Jamf Pro.
• Manage MacBooks, iPhones and other Apple technology.
• Support Google Workspace and Microsoft 365.
• Work with Entra ID, Intune and endpoint management tools.
• Support a smaller Windows environment where required.
• Manage device provisioning, deployment, patching and lifecycle activities.
• Support joiners, movers and leavers.
• Troubleshoot hardware, software, connectivity and user issues.
• Maintain documentation and knowledge resources.
• Identify opportunities to improve processes and automate repetitive tasks.
• Provide technical guidance and mentoring to more junior team members.

Skills

macOS support

Jamf Pro

Google Workspace

Microsoft 365

Endpoint management

Intune

Entra ID

Windows support

Troubleshooting

Customer service

Tools

Jamf Pro

Job description

Eligo Recruitment Ltd in London is seeking a Senior IT Support Engineer focused on macOS and Jamf Pro to join a central London team. You’ll provide hands-on IT support for Apple devices and broader systems, while mentoring peers.

Join a dynamic media agency with a central W1 office, working in a friendly, collaborative environment that values delivery and customer service. You’ll help manage devices and support Google Workspace and Microsoft 365, contributing to improvements and knowledge