Apple Systems Engineer - Jamf Pro & MacOS Specialist

Academia the Technology Group; Manchester; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Gymmembershipcontribution

HealthCash Plan

Increasedannualleave withlength ofserv

Free annual leave on your birthday

Length of service bonus

Free Will Writing service

And lots more!

Job summary

Academia the Technology Group is seeking a Technical Services Team member to support a large higher education client with their Jamf Pro managed Apple estate. You will be responsible for onsite management of Apple devices and provide high-quality technical services and support.

The role requires strong communication skills and the ability to translate technical concepts for non-technical stakeholders, with access to remote Jamf-certified engineers for guidance.

Qualifications

• Experience managing a MacOS/iOS environment from the ground up using Jamf Pro in a current macOS Sequoia+ environment.
• Excellent communication and ability to explain technical concepts to non-technical audiences.

Responsibilities

• Onsite management of large Apple device estate (MacOS/iPadOS).
• Maintenance and automation of software for patch management.
• Basic network troubleshooting, diagnostics and repair.
• MDM (Jamf) solution implementation and maintenance (Jamf Pro, Jamf Protect, Security).
• Solutions development and maintenance.
• ISO procedure documentation.

Skills

Jamf Pro management

MacOS administration

Apple device management

Communication skills

Planning & organisation

Telephone manner

Jamf certification

Tools

Jamf Pro

Jamf Protect

Jamf Blueprints

DDM

Entra SSO

Job description

Academia the Technology Group is seeking a Technical Services Team member to support a large higher education client with their Jamf Pro managed Apple estate. You will be responsible for onsite management of Apple devices and provide high-quality technical services and support.

The role requires strong communication skills and the ability to translate technical concepts for non-technical stakeholders, with access to remote Jamf-certified engineers for guidance.