IT System & Development Assistant

Holmes & Hills Solicitors; Halstead; On-site; GBP 30,000 - 50,000; Full time

Job summary

A regional law firm is seeking a Software Developer to work closely with their IT team in Halstead. The role involves gathering requirements, coding scripts, and producing documentation for applications that improve efficiencies for lawyers and support staff. Ideal candidates will have experience in software development, particularly in Python and Visual C#. The firm offers a supportive work environment and various benefits, including generous holiday allowance and wellbeing services.

Benefits

28 days holiday per year plus bank holidays

Medicash cash back schemes after 1 year

Life Insurance

EAP and wellbeing support services

Family friendly policies

Company sick pay

Cycle scheme

Qualifications

• Experience in a software development environment.
• Understanding of the development cycle.
• Knowledge of legal case-management systems is a plus.

Responsibilities

• Gathering requirements and designing solutions.
• Coding application documents and scripts.
• Testing new scripts and workflows.
• Producing technical and end-user documentation.
• Handling helpdesk requests and user training.

Skills

Problem-solving

Client Focused

Communication

Team Working

Tools

Python

Microsoft Power Platform

Visual C#

JSON

Job description

Job Vacancy

Holmes and Hills are a large and growing regional law firm with its heart in East Anglia with seven offices across Essex and Suffolk. Our 200 legal industry professionals work in partnership with clients to provide truly proactive legal services through personal relationships.

Acting as a trusted advisor to individuals, businesses and local authorities, the solicitors and support staff at Holmes & Hills take the time to understand clients’ objectives before delivering practical advice through a personal and accessible approach.

The Role

Innovation and technology are at the forefront of our minds at H&H. This is an interesting opportunity to work within a small team alongside the Software Analyst and Developer and work in a collaborative setting to deliver software projects to the firm’s end users. You will help drive efficiencies and deliver user friendly applications to Lawyers and support staff.

You will be involved at all stages of projects including gathering requirements, designing the solution, designing screens and reports, coding scripts and documents in line with the firm’s style and branding. You will also be involved in the production of documentation and training materials, along with supporting users during and after go-live.

Whilst this role is mainly based in our Halstead office, you will need to be able to get to the firm’s 6 other offices so we would recommend driving.

Please note this is an office-based role Monday to Friday in our Halsted office.

The Day to Day

• Coding application documents to autofill from database.
• Checking daily automated processes have completed without issue.
• Testing any new scripts or workflows created.
• Assist with development of scripts and workflows.
• Producing technical documentation including Visio workflow drawings, technical descriptions and release notes.
• Producing end-user documentation, videos or other training materials.
• Handling helpdesk requests.
• Training end-users in-person, via webinar or by producing video guides.
• Work with vendors to resolve system issues.
• Other Ad hoc duties as required.

What Experience Do I Need?

You should have previous experience working in a software development environment and understand the development cycle. An understanding of legal case-management or other business systems would be advantageous.

Knowledge of development using Python, Microsoft Power Platform, Visual C# and JSON are desirable but not essential.

What Skills Should I Have?

Client Focused

Our clients are the users of the IT systems within the firm. We aim to deliver outstanding service to our clients, and the successful applicant will be the primary point of contact for our clients.

Problem-solving

Ability to analyse requirements, provide a solution and to debug software is required to succeed in this role. You will also need to resolve helpdesk tickets.

Communication

Communicates effectively and appropriately. Speaks and writes clearly and credibly. Actively listen to others. Ability to present information to technical and non-technical persons, both across the firm and with outside vendors as required. Confident to elevate issues to senior IT team members.

Team Working

Ability to work well both as part of a team and independently.

What Are We Offering?

• A supportive, relaxed and flexible work environment in an experienced and growing Clinical Negligence team.
• 28 days holiday per year, plus bank holidays
• Medicash cash back schemes after 1 years’ service
• Life Insurance
• EAP and various other physical and mental wellbeing support services including virtual GP access 24/7
• Family friendly policies such as enhanced maternity and paternity pay plus family events leave
• Company sick pay
• Cycle scheme

About Us

Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients' interests and support clients' growth and development.

Holmes & Hills' large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients' needs and objectives before delivering practical advice through a personal and accessible approach.

Holmes & Hills Solicitors is independently recognised by The Legal 500 and Chambers & Partners - two independent directories of the UK’s top law firms - as being a leading supplier of legal services in the region.

Our clients range from established and growing businesses whose brands are recognised and sold around the world and local authorities across the region, through to families and first-time home buyers.

Working in partnership with businesses and individuals

Holmes & Hills' large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients' needs and objectives and provide personal and accessible approach.