it support manager.

Polkadotfrog Ltd; Ipswich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A growing IT company in Ipswich is seeking an IT Support Manager to lead support operations and drive internal IT projects. The ideal candidate will have strong leadership skills, extensive experience with Microsoft 365, Azure, and Windows Server, along with a focus on IT governance and cybersecurity. Join a dynamic team that values enthusiasm and a positive culture.

Qualifications

• Engage and motivate your team with a positive approach.
• Communicate with all levels of the business.
• Hands-on technical capability is necessary.

Responsibilities

• Lead day-to-day IT support operations and manage escalations.
• Drive internal IT projects that impact business success.
• Collaborate to improve processes and ensure systems run smoothly.

Skills

Leadership

Extensive experience with Microsoft 365

Azure

Windows Server

IT governance

Risk management

Cybersecurity standards

Enthusiasm

Job description

Overview

Are you a charismatic leader with a passion for IT? We’re looking for a dynamic IT Support Manager to join a growing team and take charge of delivering top-notch support to an enthusiastic, fast-paced business. In this role, you’ll lead day-to-day IT support operations, manage escalations, and drive internal IT projects that directly impact business success. You’ll work closely with a talented team, continuously improve processes, and ensure systems run smoothly. This is a great opportunity for someone who loves solving technical problems while fostering a positive team culture.

Responsibilities

• Lead day-to-day IT support operations and manage escalations.
• Drive internal IT projects that directly impact business success.
• Collaborate with the team to continuously improve processes and ensure systems run smoothly.

Qualifications

• Leadership: You’ll need to engage and motivate your team with a positive and proactive approach, communicating with all levels of the business and ensuring no one is left behind when it comes to technical solutions.
• Technical skills: Extensive experience with Microsoft 365, Azure, and Windows Server, plus hands-on technical capability.
• Enthusiasm and sense of humour: This is a busy environment, but the team keeps things light.
• IT governance, risk management, and cybersecurity standards focus.

About Us / What we offer

At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.

Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

Click below to create job alerts for this sector.

To see more jobs in this sector click below.