IT Support & Infrastructure Lead - Own & Improve Tech

ProTech Recruitment Ltd; Hemel Hempstead; Híbrido; GBP 41 000 - 50 000; Tempo integral

Resumo da oferta

ProTech Recruitment Ltd is seeking an IT Support & Infrastructure Specialist in Hemel Hempstead with a hybrid working pattern. You will own and resolve day-to-day IT issues across the business, balancing reactive support with proactive improvements to systems and processes.

You'll work with Microsoft 365/Azure, manage user access and licences, and handle hardware and network-related challenges. The role requires clear communication and a practical, end-to-end approach to problem solving.

Qualificações

• Experience in IT support or service desk roles within an internal IT environment.
• Familiarity with Microsoft 365/Azure and user access management.
• Ability to manage licences, networks and general IT infrastructure.

Responsabilidades

• Keep day-to-day IT running smoothly across the business.
• Troubleshoot hardware and laptop issues.
• Manage Microsoft 365/Azure and user access.
• Coordinate licences, Wi‑Fi, and network services.

Conhecimentos

IT support

Service desk

Networking

User access management

Licensing management

Ferramentas

Microsoft 365

Azure

Wi-Fi

ITSM systems

Descrição da oferta de emprego

ProTech Recruitment Ltd is seeking an IT Support & Infrastructure Specialist in Hemel Hempstead with a hybrid working pattern. You will own and resolve day-to-day IT issues across the business, balancing reactive support with proactive improvements to systems and processes.

You'll work with Microsoft 365/Azure, manage user access and licences, and handle hardware and network-related challenges. The role requires clear communication and a practical, end-to-end approach to problem solving.