IT Support Engineer I — Onsite Tech for Internal Teams

Amazon

Greater London

On-site

GBP 26,000 - 38,000

Full time

2 days ago

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Job summary

Amazon UK Services Ltd. is seeking an on-premise IT support specialist to assist internal employees with hardware and software needs. You will manage IT assets, prepare devices for new hires, and work with an internal ticketing system to resolve issues.

The role requires hands-on experience with PCs, operating systems, and networking within a corporate environment. Strong problem-solving skills and teamwork are essential.

Qualifications

Hands-on troubleshooting in a multi-user environment.
Experience in PC repair, deployment and liquidation.
Experience IT client/server/network service delivery.
Strong familiarity with Windows, Mac and/or Linux in a corporate setting.
Knowledge of networking (TCP/IP, DNS, DHCP).

Responsibilities

This role is a technical on-premise position supporting internal employees.
Prepare hardware for new hires joining the company and manage IT asset inventory.
Communicate with customers using an internal ticketing tool.

Skills

Windows/macOS/Linux support

TCP/IP networking

DNS/DHCP

IT hardware/software support

Education

High school diploma

Tools

Ticketing system

Job description

The role requires hands-on experience with PCs, operating systems, and networking within a corporate environment. Strong problem-solving skills and teamwork are essential.

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