On-Site IT Support Technician – Grow with Fast-Paced Ops Tech

Amazon Uk Services Ltd.; England; On-site; GBP 26,000 - 36,000; Full time

Job summary

Amazon Uk Services Ltd. is seeking an IT Support Technician to work at a logistics site, providing essential IT support to end-users and devices alongside remote teams.

You’ll join a dynamic Ops Tech IT team focused on maintaining, upgrading and safeguarding IT infrastructure and devices across the operation. The role emphasizes troubleshooting, on-site and remote collaboration, and opportunities to learn and gain qualifications while contributing to minimal business disruption in a fast-paced

Qualifications

• Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting.
• Experience troubleshooting integrated and interdependent computer systems.
• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
• Experience with network troubleshooting and support.
• Experience with computers and Microsoft Office products and applications.
• Experience communicating with a wide range of stakeholders, including your peers and leadership.
• Valid driver’s license with access to a personal vehicle for daily use.
• Relevant experience working within an IT support environment or in IT asset management and purchasing.
• Advanced proficiency in local language, verbally and in writing.

Responsibilities

• Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications
• Manage tickets, providing both first and second-line support
• Provide proactive maintenance to maximise the availability of all IT equipment
• Implement projects and deliver innovations together with other IT Service colleagues

Skills

Windows support

Mac support

Linux support

Network troubleshooting

End-user devices

Microsoft Office

Stakeholder communication

Valid driver’s license

IT asset management

Local language proficiency

Education

Bachelor’s degree in computer science, computer engineering, or related technical field

Tools

Zebra printers

Thin clients

Scanners

Portable handheld terminals

Job description

Amazon Uk Services Ltd. is seeking an IT Support Technician to work at a logistics site, providing essential IT support to end-users and devices alongside remote teams.

You’ll join a dynamic Ops Tech IT team focused on maintaining, upgrading and safeguarding IT infrastructure and devices across the operation. The role emphasizes troubleshooting, on-site and remote collaboration, and opportunities to learn and gain qualifications while contributing to minimal business disruption in a fast-paced