IT Support Engineer - Hybrid, Lead-Ready & Cross-Platform

Synchro; Stratford-on-Avon; Hybrid; GBP 30.000 - 42.000; Vollzeit

Zusammenfassung

Synchro is hiring for a broadly experienced IT Support Engineer to join a large and growing organisation in Alcester. The role supports a broad portfolio of customers and technologies, with a path toward a lead position in the near future.

You will provide a wide range of technical support across Windows Server and Desktop, Microsoft 365, Entra ID, Intune, and networking, with virtualization experience beneficial. Hybrid working is offered: 3 days in the office, 2 days remote.

Qualifikationen

• Minimum 2nd/3rd line IT support experience across multiple customers.
• Strong Windows Server and Windows Desktop knowledge.
• Experience with Microsoft 365.
• Good networking and virtualization understanding.
• Customer-focused with clear communication.
• Self-motivated and able to work independently.
• Willing to participate in out-of-hours on-call rota.
• Comfortable working across multiple technologies and customer environments.

Aufgaben

• Provide wide range of technical support across multiple customers and technologies.
• Troubleshoot and resolve Windows Server/ desktops issues.
• Support Microsoft 365, Entra ID and Intune configurations.
• Assist with networking and virtualization tasks.
• Participate in on-call rota when required.

Kenntnisse

2nd & 3rd Line Support

Windows Server

Windows Desktop

Microsoft 365

Networking

Virtualisation

Communication skills

Independent working

On-call rota

Tools

NetApp

Cisco

HPE

VMware

Microsoft Endpoint/Intune

SQL Server

Dynamics

Firewalls

Jobbeschreibung

Synchro is hiring for a broadly experienced IT Support Engineer to join a large and growing organisation in Alcester. The role supports a broad portfolio of customers and technologies, with a path toward a lead position in the near future.

You will provide a wide range of technical support across Windows Server and Desktop, Microsoft 365, Entra ID, Intune, and networking, with virtualization experience beneficial. Hybrid working is offered: 3 days in the office, 2 days remote.